Room was well-appointed and comfortable (we were in a small suite). Richard at the front desk was particularly kind and helpful. Location of the hotel is great and within easy walking distance of many restaurants, sites, and the train station.

Bed was terribly uncomfortable. Service at the sky bar restaurant was subpar, mainly because they were completely oversubscribed in terms of reservations and they appeared understaffed. Service, when our server actually stopped at our table, was fine - it was just very infrequent which made for a long evening (we waited almost 45 minutes for our bill, and were overcharged for several items).

Very professional, helpful and friendly staff at reception - proactive with the information and recommendations. The restaurant staff helped cater to my son's allergies at breakfast and dinner, taking extra care to ensure no allergens and no cross-contamination. The location of the hotel is great: very close to the old town as well as the train station and easy to reach by car (needed for the tours operators). The family room was renovated and very clean and comfortable. This is the second summer we stay at the IMLAUER HOTEL PITTER Salzburg and we look forward to our next time there - I highly recommend it...

Spaciouse room and comfortable bed. Superb location of this hotel makes it easy to get to all the major attractions within a few minutes walk. The stuff was very helpful and friendly. There are free mineral water bottles in the room and at the reception . The restaurant on the top floor has a terrace with a view of the castle. We ate all our dinners their for the very delisiouse food and great ambiance. Rich breakfast with many choices. Could be taken as a buffet or a la cart.

Nothing.

The Hotel has a perfect location, Parking lot is a little far from the hotel but it was manageable. Beautiful room with everything you need. Big room, plenty towels, very clean shits, snacks, & water. Everyone in this hotel is very helpful, friendly and professionally responsible. The breakfast aria has a beautiful view and plenty of food choices always depend on the day you stay in the hotel. We loved this hotel and I suggest to all Americans that are used to big room hotels.

Parking was in different building.

The dinner at the sky restaurant was excellent. The servie there during trhe dinner was also very good. Which was not really the case during the pre-dinner drink where it could have been a bit more friendly and forthcoming. The front desk was VERY forthcoming, helping and alos finding solutions for our challenges.

The room (family room for 4 people) was small, despite the dressing room which was quite convenient. The sauna was not on at 17:30, and therefore we could not use it.

Very clean rooms , no smells, comfortable beds with plenty pillows. TV nothing exceptional. Well cooked delicious rib eye steak in the Skyline restaurant, Robby non alcoholic drink was delicious. Sweets were tasty too. Staff were extremely helpful and managed all tasks set.

Lift system is good but can confuse . It wouldn't let me go down from the Skyline restaurant after Breakfast so used the stairs. The bathroom is luxuriously fitted out. Only thing I'd the sink is too shallow and the water goes down the over flow. Nothing else.

We stayed here in December and it’s a great hotel in an amazing location. If your looking for a romantic trip to Salzburg, this hotel is in an ideal place. It’s easy to get into the centre of town with a short walk along the river. After a day of strolling around this beautiful city, you can head back and whether your looking for excellent food in the modern Sky Restaurant or prefer a more traditional Austrian theme at the Keller Restaurant, it’s all available on site. I would highly recommend this hotel, we were looking for a romantic weekend in Salzburg and it was perfect 😊

We had a beautiful room and ate at the cellar restaurant the first night, which served lovely Austrian food. The goulash was great and the apple strudel amazing. Ate in the sky bar the second night. Food and wines beautiful. Staff friendly and attentive.

I would have given this hotel a 10 if there were any English TV channels available in the room. I like to watch something at night before bed however after going through dozens of channels I gave up. No one wants to watch BBC World news. Just a couple of programmes in English would do.

The hotel was absolutely incredible but the staff by far made our stay here as good as it could be. nothing was too much trouble, they helped us book trips and train tickets to ongoing destinations. we were given a free upgrade to the best room in the hotel which made it even more special seeing that we were celebrating my Mum’s 70th birthday. they also gave us a free glass of champagne in the bar to celebrate. location was fantastic, 15 minute walk into the old town and 10 minute walk to the train station. breakfast was fantastic, with lots of choice. would definitely recommend. we had a lovely time. Thankyou Hannah

nothing!

Very nice property with lots of different areas. There were two restaurants. One was on the top floor and one in the basement. It had a very nice exercise and sauna area on the top floor. Our room was well equipped and they offered free mineral water the whole time.  Also, a great location near the main train station and an easy walk to the old town. 

Really nice and no complaints. It was a little pricey, but it was also worth it.