smiley staff, good breakfast, high ceilings, clean bathrooms and bedrooms. great location. big balcony next of the park and lovely

if you stay family suit, you should pass middle of the restaurant to reach your room. it’s not a problem but when chef starts cooking all suit smells onions or what they cook. and restaurant’s balcony next one of the bedroom and noisy night waiting for you. and big disappointment for me i asked help to reach hotel to airport they called uber to me fir ride and it’s take 14 azn but hotel got 30 azn from me!! if they have shuttle and want 30 azn I should respect their policy but they called UBER and took 30azn from me before ride! when i reached airport and saw just 12azn + 3azn car entrance! that felt really bad!

The location is ideal for exploring nearby historic sites, adding a rich cultural backdrop to the stay. Breakfast is a delightful experience, featuring a variety of tasty options complemented by a stunning view of the iconic Flame Towers, making it a perfect start to the day. The highlight of the hotel is the receptionist, Arzu, whose professionalism, ever-present smile, and eagerness to assist make a significant difference. Her helpful tips on exploring nearby attractions add a personalized touch to the experience, ensuring a memorable and comfortable stay for all guests. She is a gem, the way she greets & help you is always a delight. Thankyou to all the staff especially the chef lady, who made a delicious chicken for me. Surely i will be visiting again.

Location is the best selling point of the hotel. It's within Old Town walls and close to all main amenities. Breakfast was good. Only recommendation would be to add labels so it's clear what is what. Hotel does not have a lift but help with luggage is always available. Staff are very accommodating. Arzu at the Reception could not have been more helpful. Hotel also offers reasonably priced airport transfers (30 manat each way and takes about 30min) and day trips.

Mini bar was very old, insides were held together with sticky tape and made proper racket. We were not made aware at check-in that we needed to request our room to be cleaned / towels changed etc. Other guests were extremely noisy in communal areas at 1-2am every night. Not hotel's fault but better sound insultation would have helped. Otherwise earplugs solved the problem. Impossible to close shower doors, thus flooded bathroom floor.

Staff is very cooperative, we reached hotel before checkin time still they gave us the room .Felt like living in some paris hotel. Breakfast was good with wide variety of options. Location is very good and 5 mins walk to Boulevard. 10-15 mins to Old Baku Gates so little inconvenient if you are booking local tours because they don’t give hotel pickup/drops even if it’s very late in night.

Location is one of the selling point of this property it 100percent nearby by to everything. The Reception team (Hussein) is very helpful. Surely even the restaurant team. It was a amazing stay here in Premier Old Gates Hotel. I will recommend this to my friends if they will visit Baku City.

Nothing

Fabulous location right in the old town at the same time having a back exit to Philarmonia Garden metro station. The room was sufficient size with excellent heating. The breakfast on the rooftop had a decent spread and overlooking a great view of the Philarmonia Garden. The staff were friendly and accommodating.

I loved the location and staff especially Arizoo, she was wonderful to us, she helped us, guided us through things and was very kind to help us. Overall the rooms and the bathrooms were amazing and the experience was THE best because of Arizoo. :)

My family personally thinks that the breakfast was a little small and it didn’t have many options for us, but we loved the juice they served there.

Very well located, in the old city, near the F1 circuit (Filharmonia Grandstand) and all the sympathetic team of the hotel, in particular Arzu helped us on the transferts (even return very late) and tour reservations. The view on the breakfast terrace is wonderful and the continental breakfast with some local products is excellent…

Nothing…

The hotel location is just perfect! in the middle of the old city, very close to all the Baku attractions. breakfast is good, but they do not have americano :) no barmen was so kind, as to offer Turkish coffee every morning. Special thanks to Arzu from the hotel reception! She is so nice and helpful!

beddings and towels are worn out

The location is perfect in order to visit the city, it is located in the old city and our room have a great view to the flame towers and the park.

The breakfast was ok but it could be improved. Fresh fruit for example and avoid industrial cakes. We stayed for two nights and expected that the room were ready the for the second night but nobody came to clean.