The staff was amazing. I walked up from the bus stop (including an unneeded and confusing detour courtesy of Google Maps), arriving hot and out of breath. The front desk person immediately offered me a bottle of water. Staff throughout my stay were kind and helpful. The room was larger than expected, clean, and comfortable. Overall, great value for the price.

I flew in from Saskatoon and used transit to get there from Pearson. It's a small trek from the nearest bus stop (esp with luggage) and a good walking distance (~15 min) from the nearest restaurants. The provided breakfast is scanty with signage asking that you take just one thing (eg 1/2 a Danish or an individual yogurt).

Reasonable price , however when I booked the second consecutive weekend Sept20-22nd on booking.com the rate jumped $100. There did not seem to be any options to inquire or contact Inn directly to discuss this. I cancelled and found alternative accommodation.

I found the bed uncomfortable. The outdoor sitting area was unkempt and ground uneven, seating uncomfortable, which is a shame due to the opportunity to relax with a beverage and appreciate the view. I did not appreciate this area also seemed to be a smoking area. Dirty smelly ashtray on table. I suggest a designated signed smoking area.

Everything is on par for the price we paid. Would not expect luxury, but did not need it for this stay. It was a quiet room which was perfect for getting a good night's sleep. Great location. Nice hilltop view. Close enough to restaurants and activities in all directions. For the price, the room quality was as expected. Decor has been updated, and matches the price level (i.e. not luxury). Decent, but not luxurious. Clean, soft towels, comfortable bed with updated clean pillows and duvet. Soap was very basic. Table, chairs, refrigerator, shelves and hangars very basic. Nice shower tiles; shower floor base was slightly slippery with no grab bars. Friendly, helpful staff (although more limited staffing hours than a big chain, which is to be expected). Best value of this room is that it is a good price with a good location and great for a good night's sleep.

The place was clean (no bad smell), clean towels, clean bed sheets, toiletries (shampoo, conditioner, soap), mini fridge, microwave, TV and air conditioner in the bedroom. You park in front of your unit. They gave us 2 bottles of water for free. The place is perfect for a quick stop on your route if needed.

The carpet was a bit sticky. The breakfast (included) was very simple (bread, coffee, tea, milk, cereal, apples), but appreciated to have at least a coffee in the morning before leaving. The air conditioner in the room was very loud and interrupted our sleep several times.

My stay ended up being for 3 nights due to unforseen circumstances. 2 nights were in a recently renovated room #17, and everything was new. The bed was comfortable, the overall decor was chic, and it was a very pleasant experience. It was like being in a boutique motel.

The 3rd night was in a room #3 that had been partially renovated, but the a/c unit and some of the furnishings were shabby and worn. The overall experience was fine but not nearly as comfortable and clean feeling or looking as the 1st room.

excellent hotel to stay for couple of nights. The staff here are very courteous, especially the manager at the reception. I had arrived a bit late than the check-in time, but he was awake to help me with the check-in process. The rooms are spacious !! Both the rooms & bathroom were clean and tidy upon arrival. Wifi was decent. Private parking right in front of the room. Overall a good option, worth it.

nothing much to say here. only if late check-in's were possible .. it would have been a bonus.

The breakfast was lovely wish there was some trays to carry food to room Your grounds are beautiful comfortable chairs scenic

The tv no channels needed the news and weather channel to help with planning daily tasks cp24 for traffic The ceiling in rooom very old paint chips and the walls had holes and bedrooms to be painted For the price we paid looking for a space that was a little bit finished to sleep

The location was exceptional. City View is perfectly located to reach downtown Burlington or downtown Hamilton. It was exactly what we needed. And the breakfast and coffee included helped us start our day without looking around for a place to eat.

We were very happy with our stay. The room was spacious, bright and very clean. No complaints.

I have stayed at City View before and the rooms are always clean! Location is great just outside city but not too far. Great access to highway! I enjoyed waking up to birds singing and not sirens wailing! I'm a repeat customer for sure

Some renovations were being done, it was a bit disruptive, but I'm sure that's short lived.

The room was updated and the bed was very comfortable.

I did a meeting on Zoom that evening sitting at the desk. I pulled one of the big comfy chairs over to sit at the desk. Don't know if I should have done that! A small hard back chair at the desk would be helpful.