This hotel is amazing and I cannot fault any aspect of my stay. If you get a chance to stay here I would highly recommend it. Great value for money. From the amazing, friendly, accommodating staff to the location, the views, decor, the room with its layout, inclusions and technology - all brilliant. They have thought of everything to make a short or long stay cozy & comfortable. Breakfast was amazing with options to suit most / all cultures and diets / dietary requirements. There is ample space and seating options for guests to sit in the 24 hour lounge and read, work, grab a snack or socialise. I didn’t feel out of place sitting there to read my book at night sipping my wine. No pressure on guests to purchase food / drinks to use the lounge - just a great space to hang out. Location is within walking distance to most of the top tourist attractions, in fact, I’d highly recommend (weather permitting) that you take a walk around the local streets of this hotel to view the beautiful and amazing architecture. Close to the Tivoli Gardens, breath of other restraunts, quaint / quirky shops, local designers, shopping and convenience stores.

That I had to leave it! I can’t fault any aspect of my stay.

Very comfortable, cozy rooms. The mattress and blackout curtains made it easy to sleep and recover from the jet lag. And there was a good amount of space for my partner and I. The hotel was in an extremely convenient location and made it easy to pop in and out throughout the day to change or drop things off. First couple nights while we adjusted to the time difference it was also really convenient to have 24/7 access to food in the canteen.

There was limited counter space in the bathroom and the shower drained a bit slow, which sometimes caused some sewage smells to come from the plumbing. But was not a deal breaker.

The hotel's location is truly fantastic, with a variety of amenities nearby and easy access to everything. The interior design of the hotel is very stylish and modern, with every detail thoughtfully planned. The beds were incredibly comfortable, ensuring a great night’s sleep. The room cleaning was regular, and all the services were very satisfying. I would definitely stay here again, everything was perfect. If I return, I would choose the same hotel because it exceeded all my expectations in terms of comfort, service, and location.

The only downside was having to select the cleaning service through the system ourselves. It would be more convenient if cleaning was provided automatically every day.

Comfortable bed, comforter and pillows, motorized blackout blinds, wonderful staff, tech-forward, location, rooftop view, bar and vibe, quiet rooms and common areas, and most guests were adults so no obnoxious children running around

Minor details.. rain shower pressure is light and shower leaks considerably into toilet area so the bath mat is routinely soaked, the noise the blinds make going up and down in other rooms can be heard in our room, also we avoided breakfast because of the price, even though it looks great. Don’t let these deter you though, the hotel is amazing and would definitely stay again.

The location of the hotel is just perfect, both from a logistical point of view and for sightseeing interests. You can explore many beautiful and famous places in Copenhagen without using any public transport. And if you need to visit other districts, travel to another city, or go to the airport - the central train station and metro are right here too.

It is a very comfortable and nice hotel with great, helpful staff. Every detail is carefully thought out to make your trip perfect. However, the rooms might feel a bit too small for two people, with limited privacy when using the restroom and so on. Therefore, it is better to book a separate room for each person.

Excellent location, nice/modern hotel. Bed was comfortable (and large, rare for Europe), and blackout curtains and soundproofing in this room were AMAZING. Heard almost no street noise, and we were on the first floor facing a busy street. Blackout curtains were literally the best of any hotel I've ever stayed at. Water available for guests on the 7th floor was clutch.

It would've been nice if breakfast was included (we didn't partake, but it did look good), but not the end of the world...more opportunity to try delicious bakeries!

It was five years since my first stay at The M…and so the original shock of the online self-service check-in has faded as we’ve all become used to the technology take-over. Actually all the staff were very friendly, fun, and helpful in the seventh floor welcome area and the bar and at breakfast. The pod-style bedrooms, with all controls on the app or iPad, still worked well and the bed was comfy, shower welcoming, and the blackout blinds excellent. Breakfast was good, coffees excellent, and the location central.

Missed not having a bottle of water in the room and a coffee machine / or old fashioned kettle is pretty essential these days. Maybe those services stripped back too far? There was also far less selection of TV channels to watch than I remembered from last time in Copenhagen.

The location is great and I walked everywhere - very close to central station and the old town but also the metro. The bed is very comfortable and great technology including streaming. Great facilities upstairs as I needed to print some documents and staff were helpful.

I was in the room on my own and was glad I wasn’t sharing it - while there is a glass door on the shower and toilet - it doesn’t provide privacy. The bed was walled in at two sides so you could only access from the bottom ie crawl in. I didn’t mind but it was a different configuration than the pics. For the cost, a kettle would be appreciated.

CitizenM Copenhagen at Rådhuspladsen exemplifies an impressively streamlined and smart business model by focusing on delivering only the essentials travelers truly need and doing so with style and efficiency. The hotel’s concept revolves around maximizing value through compact, functional spaces and cutting-edge technology. The rooms, each 14 square meters, are ingeniously designed with a focus on essentials: XL king-size beds, rain showers, mood lighting, and blackout blinds, all controlled via an app or in-room tablet. This "one-size-fits-all" approach minimizes costs while providing consistent, high-quality experiences for guests. The lack of extra options like twin or adjoining rooms allows CitizenM to streamline operations further. CitizenM also redefines luxury by creating a vibrant social hub instead of traditional lobbies. The top-floor communal areas, which include a 24/7 canteen, bar, and lounge, emphasize functionality and style, featuring Scandinavian-inspired designs and curated art. The self-check-in kiosks ensure a contactless, efficient arrival, making the hotel ideal for modern travelers. This business strategy extends to CitizenM’s eco-friendly practices and cashless transactions, aligning with contemporary sustainability and convenience trends. By cutting superfluous amenities while maintaining an inviting atmosphere, CitizenM offers a uniquely tailored experience that resonates with a cost-conscious yet design-savvy audience.

The cleaning should be daily. It's a proper hotel

Central and stylish and food was available even late. Bed was comfy and large but to the detriment of any floor space.

Although the beds were nice they filled the tiny room so as not to have an outlet or any bedside table on either side making charging your phone at night or having water impossible. No amenities other than the restaurant. They said you can work out with the videos they provided but where? There was no floor space at all in the room so do they mean working out on the bed? We didn’t even have anywhere for our suitcases.