Great location right next to Tivoli, a must see in winter. Very good breakfast with a nice view from the 7th floor, a good selection and all inclusive coffee throughout the day. We also liked the room setting with a large bed right next to the window. The smart control of lights, etc. was a nice to have.

It was really cold, we went in December and heating didn’t work well. Something I wouldn’t expect from this kind of a hotel.

Location was excellent. Room was small and compact, very clean, very quiet even though facing the boulevard; could hear quiet hum of the aircon. Shower very good pressure (i was on the 5th floor). Hair dryer in room. Small fridge. Under bed storage for luggage. Very well designed. Appreciated the options of day and night curtains, the latter worked very well. Liked the sustainable approach to housekeeping ie you book a room clean in advance if you need it. Free filtered water in the bar area on 7th floor, as well as choice of beers, juices and snacks to purchase. Reception and check in/out on 7th floor. Hotel 2 mins from Metro. 7/11 store almost next to hotel. Lots of bars nearby, and easy to get to places to eat. Near Tivoli Gardens. NB I stayed by myself, king size bed! It would likely have felt cramped if two in the room. However. This wouldn't stop me staying with my partner; we'd work around it as paying for location and cleanlines.

This is a very small gripe; it would have been nice to have a small kettle in the room. No ironing board; didn't bother me but others may want one.

Clean hotel with good sized rooms. Loved that you could control everything in the room with an app. Bar open 24/7 which is also a great thing

Not impressed by the bathroom area but that's.mostly the case in hotels. Would have liked a coffee machine on the room as well

Room was excellent - very clean and tidy as expected.

A couple of really small things: 1. The metal hinge at the bottom of the shower door was clearly starting to deteriorate as there was a small trickle of black stuff coming from it. This built up a little in the shower over a few days. 2. The fridge had clearly had something spilled in it previously and had been cleaned up - but when I moved the divider there was still some old, dried liquid in there underneath the fridge divider. 3. It would have been brilliant to have had a kettle in the room with the option to make tea/coffee! 😊

I’m a CitizenM aficionado so I’m biased ;) I like the CitizenM philosophy: the “arty-farty”, funky and contemporary approach. Surely it presents a “for the young and global traveler” vibe. The layout of the common areas like canteen / chill out nooks and rooms are colourful and inviting. Get yourself in iPad mode to control the gadgets in your room. Certainly different from the average hotel. I guess it reflects my interest in contemporary art, interior design and architecture. The choice of f&b is good, staff very friendly, young and vibrant.

Signage, the famous CitizenM feature was a bit hard to see.

Location was great and convenient. 7 minutes walk from the central station . Lots of shops/ restaurants/ cafe/ metro nearby including a 7/11 that is open 24/7. Liked the technology feature in the room including the control for lights/ blinds. You can access the same features through the hotels app. Bed was comfortable. It would be a little awkward for two people to use the bed as bed is only accessible from one side. Plenty of space for storage and safety deposit box is under the bed. I like reception area. Lots of seating and amazing balcony view from the 7th floor. Cold Still/ sparking water was available from the reception free of charge.

There was no kettle or coffee/tea making facilities available in the room. You have to go up to the reception for a hot drink for which you have to pay around 40 kr . Wish they included at least one free hot drink with the price of the room. There is also no toiletries other than shampoo and hand wash in the room. For shower cap/ lotion/ cotton swab etc you have to go and ask reception. Any sort of housekeeping needs to be prearranged on the iPad provided. Otherwise the trash won’t be taken out or beds won’t be made.

Location, comfort, staff. I needed an accessible room which was reserved for me with a shower stool. Large bed with good quality linen. Good supply of towels. You can opt out of daily cleaning if you want. Room has a safe and a little fridge. Opposite Metro station. Easy to get to and from CPH airport from there for about 3 Euros. Would recommend nearby restaurant Olive. Scottish pub 50m away has good selection of whiskies for a nightcap. Main shopping street 100m away. Espprsso House for breakfast also 100m away. Also easy to buy tickets for and get on city sightseeing bus.

No in room tea and coffee. Although coffee, tea and breakfast was available near reception.

I have stayed at this hotel numerous times and always liked it. The location is perfect and the rooms are fine.

The hotel made a big deal out of pointing out that I should indicate via my iPhone app or via the iPad in the room when I wanted my room cleaned. I stayed at the hotel for six days and indicated that except for the first day, I wanted my room cleaned every day. However, on the third day my room was not cleaned - even though when I left my room I indicated to the household staff outside my door that my room was from then on vacant (time: 11.30am). My question is: what is the point of this elaborate 'housecleaning reservation system' if it only works when the staff thinks it should?

When I first walked in the room seemed small but it didn't feel that way during my stay. It had plenty of nooks and ledges that gave it more storage space than some rooms double its size. The location is fantastic, just across the street from a metro station and a short walk to the cafes and restaurants of the Latin quarter or the main train station

It's a little strange not to have a light switch for the bathroom. The tablet controls also seemed to affect the main room which might be an issue if you're traveling with a light sleeper

This is an ultramodern formula hotel. When the formula works, things are very good. When it fails, as it did for my key issuance, then things can get a bit complicated.

I have been very much annoyed by a bombardment of emails and SMS messages about all sorts of trivial things, mainly their pressure for me to install their app (not going to happen for one 2-night stay). If they persist in this business strategy (which I think probably costs them as much business as it promotes), then they should at least have an opt-out switch that is made obvious at the beginning. Nothing I got from them in all their emails was actually necessary or useful.