Really great week at the hotel for some February sunshine. We are a family of five and stayed in a two bed apartment, very spacious. We don’t usually do all inclusive and intended to eat out if we got bored but in the event we didn’t and the food is really nice. Good variety and high quality (we saw some produce being grown in the gardens), I would have loved some more fresh fruit but that might be a seasonal thing. The staff just go out of their way to make it special (thank you especially Muhamed and Mahmoud in the dining room), we happened to be there over Valentine’s day and they added little touches like Valentine’s cakes to the room, drinks receptions and and Egyptian show on that evening. The grounds are lovely, two pools, one active and heated and the other calm. View of the golf course. It’s a short walk to the beach which is nice, lots of sun beds and windbreaks in the Jaz area and a snack bar and drinks there also included in the all inclusive. We used our two trips to the water park which is a short drive or 20 min walk, both easy. The water park is really great (even for me and they’re not my thing) and when we were there was very quiet which is great as no queues. The kids absolutely loved it. Food also included there, not wonderful but filled a hole. All in all we had a great time and would return.

I would say everything was great: from the staff, polite, smiling and always available; the decorations and cleanness of the room; the food of the buffet was delicious; just 5 min walk to the beach and shuttle available as well; nice pools, rooms and view. They offer trips everywhere else. I loved makady Bay and everything in general was perfect! Shokran!!

All the staff is really helpful and polite. Mr. Mahmoud at the front office is amazing and professional. Food is really nice. Hotel id v clean. Animation team and shows are really entairtaining.

All is perfect

Staff are very friendly and helpful

The mattress and pillows were so umcomfortable

Luxurious, spacious apartments, perfect for families of all ages. Lovely grounds and pools. Peaceful and lively, like home but with all the amenities of a top hotel. Lots of food and drink options, at the hotel, beach and waterpark. Facilities are mostly wheelchair and buggy friendly, perfect for families with young children or those with reduced mobility. Pools are a safe depth for children.

The hotel is not directly on the beach but there's a free regular, shuttle to the beach. Same with the spa, which is a 10 min walk away.

Absolutely everything was perfect. The staff are a delight and a credit to the hotel. I had the misfortune to break my arm on the last day, and everyone was so kind and concerned. From the gardeners to top management we were shown and extended a warm welcome. The grounds are immaculate and well tended. Everywhere is spotless. The food at the buffet breakfast, lunch and supper was varied, plentiful and delicious. A wonderful place to stay after hectic touring.

There was absolutely nothing to dislike. If one was really picky you could say that internet connection was occasionally variable in quality but a very minor point.

very clean very nice and quiet Ac pool is very clean view is amazing

is old employee over there doesn’t speak English also receptionist guy over there his name Ahmed has a lot off attitude.a little bit to find someone to help and times is crazy for the shuttle .almost every one over the speaking germane or Russian

Honestly, this was on of the best vacations I've ever had 🙂 Staff- super nice, helpful, friendly, they respond to your every wish Food- super tasty. Polls- there are only two pools in the hotel but pools are clean, bars on the pool serve delicious drinks. Hotel have access to the Aquapark and shuttle bus drives you there. Beach- amazing. Clean and organized. Corals are so close to the shore, you can swim there with no problems. Beach bar serves very tasty snacks and drinks. Room - suite was big, very elegant and cozy. Very clean. It was nicely suprising that beach towels are left for guests in the room, changed every day so you don't have to walk far to towel station every day to receive them and change them. Hotel is quiet, have a lot of gardens, all place is surrounded by green golf fields and it looks amazing. Hotel provides very high quality of everything. They even thought about quality of hand band- it's not scratching plastic but silicone bracelet. Special thanks to guest relation Mrs Anna who was very helpful, professional, very friendly and always smiling. You can literally see that all people working there are happy, starting from housekeepers, through restaurant staff up to the management. We will definitely be back 😂

Nothing

Thank you so much to all the people in this hotel. Particularly to Lada, Abodi, Eliwa and Ahmed from reception. The food was very various and of a good quality. All inclusive drinks everywhere. Baby club just for some hours in the morning and then I’m the afternoon. It would be great to extend the hours so that also parents can relax a little more. We had a really nice vacation. It was our first trip in Egypt and we will surely be back again! Family from Italy, Rome

We loved the facility, the service, all the team and particularly the hotel's director for his commitment, availability and kindness. This is one of the most valuable deal we had during the last 5 years. Please do not forget to visit Luxor.....and give tips to all people serving you as king/Queen. Thank you to all Egyptians people we have been in touch with.

Nothing. Everything was incredible your are in the same time in the Sahara and very close to the beach. Thank you to all Egyptians people we have been in touch for their kindness and hospitality