Hilton Naples

Complimentary bicycles, waters/coffee/soda, parking. Walking distance to everything. Pool was never crowded and decent size. Price was reasonable for Naples

Small balcony, $30 upgrade per night, but happy to have one as only very few. Not on beach but close enough to get to. Not a typical resort I usually enjoy but for the price I didn't expect resort amenities. It was perfect for my husband, daughter and I for a relaxing vacation.

The room was well presented. The standard of furnishings was good. Breakfast had a decent choice and was served by friendly attentive staff. Bar was well stocked. Having suffered a broken leg 2 days prior to my visit , the staff went out of their way to help me. Free selections of coffees, teas, papers, computers/Web access in reception. Pool looked well decorated and presented (I didnt visit) it had loungers available throughout the day

There was a lot of noise one night from a drunken guest. Whilst it was not the hotels fault, it took their security team a while to solve the issue once reported.

The location was good, beds were very comfortable and enjoyed the little balcony we ended up with. We loved that you could get drinks and food at the pool, great spot to swim and sunbathe it was very relaxing. Staff we encountered were very friendly.

Rooms were kind of run of the mill, mid level. Not the cleanest and most updated hotel rooms, but I wouldn’t say they were dirty either. Nice new TVs though.

Loved this hotel ..all the conveniences ..location great ..clean .friendly staff

Shuttle would have to liked to stay later at the beach to see sunset but stopped running at 5..,next restaurant was good but would have been nice to have cafe coffee desert place for light eating

The property was very clean…maid service every day…beds were made, clean towels delivered each day, fresh soaps and lotions delivered each day, complimentary water bottles each day! The room smelled great after each cleaning, like almonds! 😊 Great hospitality in the lobby….24 hour coffee service and infused water…each day a different fruit! Friendly service in the restaurant! They allowed me to borrow two elegant wine glasses for the room, no questions asked. Nice workout room. Lots of clean towels in the pool area!

The room needed a microwave. Maybe more greenery around the pool (palms, tropical flowers, etc.) as well as a poolside tiki bar and some music. The pool area was boring.

Beautiful Hotel. Great Location. Entire staff was great! Nice pool. Michael was so polite and friendly, he made sure we had everything we needed , towels, food and beverages. Having a shuttle to the beach was great! Even provided us with beach chairs, towels and water. Our stay included a wonderful breakfast conveniently located in Shula’s.

The staff are super friendly and nice. It was walking distance to Clam Pass Beach. Unlimited water bottles at the front desk. Free coffee and hot chocolate at all times unlimited. Free shuttle to the beach if you don’t want to walk. Don Shula restaurant was inside the hotel and the food was delicious.

I liked everything

Very clean and kept nice. Friendly staff at Check in

I didn’t like that the bathroom didn’t have an exhaust fan . It makes a difference in keeping Humidity away and bad smells. For The price I paid room and after Staying at so many Hampton inn hotels ( by Hilton) , I expected it to be the same . Also no breakfast included which was disappointing.

Comfortable and well located. Very clean.

The swimming pool was no duly attended (as in a Hilton normally is) and the man that suppose to be for bringing snacks and sodas was very rude. Initially they intended to invoice a room rate higher to the we one agreed via booking.com. Finally they rectified it.

Everything was excellent! Kudos to the whole team who is very helpful and friendly. Special thanks to Dylan from Shulas for going out of his way to prepare us breakfast to go as we had an early flight.

The complimentary shuttles to the beach are from 10-5. We felt they could have extended hours.