This hotel can’t retrieve your payment from Booking.com and they make that issue yours. The hotel is great - they just need to figure out their workflow with Booking.com because it doesn’t work. When we first arrived we sat for 1-hour troubleshooting with the attendant that we already paid for our stay via Booking.com. The next morning a different attendant told us we had to pay city tax. We already paid that the night before. Then they told us we still had to pay for our stay. We stayed yet another 30+ minutes going back and fourth about the fact that we already paid. They wanted us to deal with booking.com and pay them direct. They need to figure it out. Not us. We’re guests.

The breakfast was excellent. We had a nice view from the balcony. The décor was very modern and attractive. There was an elevator and hence it was easy to bring the luggage to the room on the 3rd floor. There was paring on site. We got there by 9 PM and there wasn't much room. But in the morning could move the car to a regular parking spot. The scenery is spectacular in the area. There is a free bus, with a stop a block away, that can take you into Chamonix. But there is also sufficient parking in Chamonix anayway.

There was no door on the shower stall. As a result, the whole bathroom got splashed when we took a shower. There was also a single tiny trash can for the room. I was beginning to think that trash cans are very expensive in France. But the next hotel I stayed in had a tiny can in the bathroom and a medium size one in the bedroom. So did an earlier hotel a week ago. The hotel sent a message asking if we wanted a double bed or two singles. Unfortunately, they sent the email the same day we were to check in and after we were already on the road with no access to email. I wish they had asked that when I first made the reservation.

As a group of three people, we all enjoyed staying at the hotel. The room was clean and comfortable, the breakfast (buffet) was great, even though you didn't have a lot of choices, and the staff was very friendly and willing to help us whenever we had a question. It's a very easy place to reach and its location is perfect! Les Houches is not that far away from Chamonix (15 mins) and the bus stops are near the hotel.

Lovely staff, good breakfast and great pizza restaurant. The room was very quiet and the beds very comfortable

A kettle in the room would have been a welcome addition

Greeted at the door by a very friendly Italian man, helpful staff during check in. Food was incredible, the 3 course fixed menu was delicious. Everything was great, room very clean and pleasant and well designed. View from the front balcony was great overlooking mountains.

The location is right next to Mont Blanc with beautiful Mountain View’s. The room was basic but very nice. Breakfast was very good with several hot choices. We would definitely stay there again.

Everything was great and vastly exceeded our expectations for the price.

Very Gold breakfast. God Location vor Ski.

The only negative for our room ,was that we didn’t have view to the front.

The staff and the room were all excellent. The staff were pleasant and helpful and the room was spacious and comfortable. I had my evening meal while at the hotel and the food was very good.

clean, comfy rooms, very helpful staff good breakfast

parking was a little limited and rustic, but splitting hairs tbh. not really an issue.

Location, breakfast, linens and views were all awesome,

Showers were lukewarm at best, and wi fi was aweful. Couldn’t send any photos via text, or do searches.