The location is the best! You have shopping, dining and bar scene just outside the hotel door. The hotel is beautiful and clean. The staff very helpful and very friendly! Room is very clean and big, with a big terrace.

Only 2 things that could be a bit better: We were missing any storage space for clothes in the room (no closet) and after 5 days we wished for more variety at the breakfast buffet. It was every day the exact same selection

A very cozy and quiet place with an incredibly welcoming staff. We arrived much earlier than the check-in time, but our room was already ready, and they gave it to us without hesitation. You can also get an umbrella and a power adapter at the reception, which was really convenient. I really enjoyed the variety of breakfast options. Our room was clean and felt brand new, as if it had just been renovated. I rarely sleep well in hotels, but I was pleasantly surprised by how comfortable the bed and pillows were this time. If I get the chance to visit Dublin again, I will definitely choose this hotel.

Nothing to admit.

Very friendly and helpful staff. All automated things worked. Even the keycards! Comfortable bed. Great location. Very nice, early breakfast with very helpful wait staff. Helpful, cheerful concierge.

The holders for the small towels in the bathroom are a very bad design - no hinges. The trashcan is near the toilet instead of under the sink in the bathroom. The lamp with the terrible rotary switch, with its cable fastened to the desk so that the switch was almost impossible to operate. There was no chair in the room from which to watch TV other than the one at the desk. No night light on the left side of the bed.

We booked a room with a balcony which was more expensive per night than other rooms but we really enjoyed being able to have our morning coffee on the balcony. The breakfast buffet was excellent with friendly service. The location made it easy for us to walk to certain destinations or use public transport for others.

We had difficulty finding the parking garage but I think this was due to our inexperience and not that of the hotel. Perhaps the hotel could provide a more detailed description of finding the parking garage with directions, etc. written specifically for inexperienced drivers in Dublin proper. All in all, it worked out because we finally just went to the hotel and asked for directions. However, the concierge drove us to the facility! What custom service! Kudos to The Grafton.

Beautiful, clean, modern hotel!! Absolutely loved our stay here. Staff were so friendly and attentive. 10/10!!

The location was ideal, within a 15-20 minute walk of many of the major points of interest, and within a few blocks of many appealing restaurants and pubs. The hotel is modern in decor, with tasteful pubic areas. The rooms were very nicely furnished and the bed was comfortable. Staff was friendly and informative. The breakfast buffet was excellent. Overall a very good value

The only negative in the whole experience was the lack of a closet and/or drawers for clothes, just a minimal open rack space with a few clothes hangers and iron/ironing board. We basically lived out of our suitcases (which is not that big of a hardship).

The location and value of the Grafton are outstanding. The staff was accommodating and helped us with some extra bedding and transport recommendations. The breakfast buffet is tasty, and the hours are good. There is a nice seating area in the lobby.

The one ding I have is lights and controls in the room. One of our floor lamps didn't work, super minor thing. Also, we turned down the temp on the AC at night, but it would go off after a couple hours and we would wake up hot and have to turn it on again. Minor inconveniences.

Great location, everywhere we wanted to go on our visit was within walking distance. The hotel was exceptionally clean, a very comfortable standard room with everything you need (hairdryer, iron, kettle with tea/coffee, shower gel/shampoo and conditioner, bottled water in the fridge). There was a good choice of items for breakfast (although a little expensive if you didn’t have much!) unfortunately we didn’t try out a drink in the bar but it looked lovely. Excellent staff and customer service. The lobby area also smelled lovely! I had also contacted the hotel ahead of our visit to arrange extra surprise items for my sister’s room and this was all taken care of wonderfully.

Everything was great. There was a small mix up with our bill which needn’t have happened so was slightly annoying but once realised a personal apology and refund was prompt. So this would not put me off staying there again.

Everyone was so helpful but in particular the new concierge who had started the day I arrived. I checked out in the morning and he could not have been more helpful. I had 2 suitcases and it had started to rain and I had to walk to the office. He learnt this after helping me outside and as I set on my way walking he came running up behind me and helped me with my cases all the way to the office. It was not far down the road but I greatly appreciated his thoughtfulness and concern for my well being. A great asset to the hotel and I look forward to meeting him again this week. The breakfast team were also very helpful.

Missing room service menu. The fried eggs on the breakfast buffet have been a bit hard due to being on the pass for too long. Would be nice to have freshly cooked to order

Traveling as a family of four, it was nice to have a superior family room that included one king and two bunk bed sets. We were on the first floor above reception and the restaurant, but the room was still quiet and we didn’t even hear the music on Saturday night. We could easily walk to Stephen’s Park and the bridges across the Liffey River. We ate at a great restaurant across the river (Fish Shop, get reservations a few weeks ahead!) and enjoyed walking through the Temple Bar region on our way back to the hotel. The front staff were friendly and helpful. We arrived at 3:30 and needed to wait a few minutes for our room to be ready; the staff apologized several times but we didn’t mind sitting on the comfy couches. The breakfast at Barkley’s was good with lots of options.

Our room had a view of the alley with trash cans, so we kept the curtains closed which made the room feel darker.