Location - Hotel is located near the JR station and the Sannomiya Station. So arriving from Osaka, it is a easy walk to the hotel. Going by train to Rokka san is also easy from the nearby Sannomiya Station, Food around - there are plenty of convenience stores and eateries around the hotel - ramen, kobe beef, sweets, and the longest shopping street I've seen in Japan. The hotel also offers free coffee that I find to my taste. It also provides free mini doughnuts at around check in time. Both rooms that I stayed in were very cosy, I had 2 single beds although I was travelling alone. Free amenities are available at the 2nd level check in area so that you can pick up for use in the room

The air-con was central control, So it can get quite cold at night.

Every hotel I stayed in during my trip to Japan was great, but this was one of my favourites. The location is ideal, a short walk from the main station, and there's a really nice cafe opposite. It's in a centre with a Kobe beef restaurant and also a bar specialising in highballs - you know, scotch and soda, the Japanese seem to have a thing for highballs at the moment. Breakfast is in the highball place. There's free coffee at reception - good coffee - and they're got a fridge with bottles of local craft ales, I tried all the different types. Rooms were standard enough, although a bit more effort on the decor than usual, very stylish. I'm really glad I went to Kobe - jazz, beef, stylish seafront, spas, lots to do, one of the most fun places I went, well worth 2 nights.

The hotel was close to a lot of restaurants and shops. It was also close to subway stations. Double room was actually pretty big compared to other hotel rooms that we've stayed in Japan. Check-in and check out was straight forward.

Hotel is a little bit dated. While it is close to a lot of food options and subway stations, the hotel area is not really kid friendly. There are a lot of bars/pubs and hostess clubs in the area. Obviously, this is not the hotel's fault for being in the area, but if you are sensitive about this, especially if you are travelling with kids, you might wanna reconsider.

Staff was well prepared even though we arrived at midnight. Check-in was fast and no blockers. Housekeeping are like ninjas! I haven't met one but our room was already clean when we got back even after lunch! Oh and there's a 24-hour Donki right beside the hotel!

Not really a dislike and there's a workaround. The staff has a hard time communicating in English, but we were able to use a translation app and we understood each other.

The location was convenient- next to Don Quijote and close to many restaurants and the station. The beds were comfortable. I loved that they offered free coffee and ice cream in the lobby.

The ramp was quite steep for a suitcase. The beds were large so there wasn’t enough room to pull out the desk chair. I didn’t mind though because I prefer the larger bed.

Good access around 5 minutes walking from Sannomiya station, spacious room especially the toilet and shower room. Convenient location with lots of shops and restaurants around. Good service and nice staff. Free coffee is provided in the lobby.

There are no water bottles provided in the room, so we had to buy from convenience store around. The next day we found out there is a beverage vending machine located in the laundry room.

Location was excellent. Hotel had coffee at the reception for guest and complimentary Donuts during tea time. Strawberry ceylon tea offered in rooms were good! Favorite thing was the ice bucket where one can fetch a good amount of ice in one go.

Some dust in the corners of the room but overall the room is clean.

The room was clean and fairly typical in size. The coin laundry located in the building was in a good location and very easy to use. Very nice location with many shops and restaurants in the close area. Really great place, especially for the price.

The hotel is in a great location, easy access to restaurants and shopping. The room was not large but the bed was very comfortable. Free coffee in the lobby was appreciated. Breakfast is Japanese.

I liked the location, the services of the service of the staff and the mattress.

In room 825 there is unfortunately a sewer smell from the toilet that goes to the room. I had to spray the clothing scent spray often to keep the smell away :(