Hotel staff were very friendly and very helpful. Hotel was in a lovely quiet area on the lake side opposite the boat pick up point for transport round the lake. Hotel was spotlessly clean. A continental breakfast was offered at extra cost and had a lovely selection of choice. The most panoramic lake view in the restaurant!!!!

The only area that we felt could have been improved was the lack of relaxation space outside. We had a small area in the front of the hotel over looking the lake with a small garden. however we had previously seen photos of a lovely roof terrace that we were told was now used for additional bedrooms. This would have been a perfect

Hotel Orso Bruno exceeded our high expectations. It's location is brilliant, literally less than fifty metres in front of the small pier that the ferry boats pull into. The views over the lake from the restaurant are breathtaking. The staff are wonderful and could not do enough for us, Antonia even drove us down the lake to catch another ferry when the one that was due into Urio was unexpectedly cancelled due to an engine fault. We ate in their restaurant every night and the food was superb as were the staff, all of whom were very engaging, warm and professional. The hotel was very clean and our room had everything we needed including tea and coffee making facilities in our room which unfortunately many continental hotels do not provide. We would book Hotel Bruno again without hesitation and probably will do!

The hotel is beautiful, and it is located just next to the Como lake. Breakfast (not included) was very good and with a great view over the lake.

We are a family with three smaller children (7,5,1 1/2), the street is very narrow with no secure place to walk. And the area is very quiet with no shops where you can buy water or ice cream. No play grounds in walking distance. The shore of lake Como is almost not accessible from the hotel, you have to drive to find a place to swim with children. We got no information about things to do in the area with children - and not very much help when we asked for a place to get pizza for lunch. The guy in the hotel told us “further down the street”, but we didn’t find that place, that serves pizza for lunch. So we wouldn’t recommended the place for people traveling with children. It was not a relaxing area with children.

Orso Bruno is a small establishment so our rooms were on separate floors but easy to get to. This was just a stopover to break up a long drive home (with 2 kids in the car) so it fit the bill. The view of Lake Como was accessible to us (just across the road) and it was beautiful. You could catch a ferry ride from right next door! We weren't able to enjoy their restaurant as it was closed that day. Good parking that could accommodate our large car (with reservation in advance).

The reservations for both rooms were made at the same time. The 4 person room had breakfast included, but our room for 2 did not. We happily paid for it ... there was a good selection. Our grandkids are 10 and 4 and needed to expend some energy after being cooped up in the car; we ended up driving to find a playground.

This was our first stop during a 3-week stay in Italy. Our room was clean and comfortable and had a very nice view of Lake Como. It is situated directly across the street from a ferry stop for convenient travel to other lake towns. The hotel provides a delicious, full breakfast buffet with many choices and will also make you fresh scrambled eggs. The eating area, which is very nice, overlooks the lake and is also a nightly restaurant that had excellent food. The owners, Antonia and Samuel, were on site, friendly, and very attentive. You can tell the pride in their attention to detail. We would definitely recommend this hotel.

Nothing fancy here, small quaint hotel in a small quiet, pretty village on the left side of lake Como. Room was very spacious and clean. We had a nice sun terrace and views of the lake. The breakfast was very good and the bistro in the evening was also very good. Staff were most helpful. It was a very relaxed stay but nothing fancy. Great bar below hotel with lakeside terrace.

Bathroom could be upgraded but was clean

The view from our room, the ease of check-in & out, the friendly helpful staff, close proximity to ferry point & excellent restaurant. I was not feeling well enough & missed my pre-paid breakfast, but hotel was kind enough to give me a refund.

Not the hotel's fault, but there's hardly a footpath even, for a decent stroll around the hotel, given that the hotel does not have a pool or gym

I absolutely loved the little village Urio. The ferry and bus stop is directly across the street and it was super convenient. The restaurant served wonderful breakfast and also had a great lunch and dinner menu as well. There’s also a fantastic restaurant directly across the water that I found myself at often. Samuel and the staff were incredibly accompanying and were always so helpful in assisting me with needs, directions or amenities for my room. I will definitely come back again!

Everything was really great. I just wish the mattress was more comfortable for I have a terrible back but other than that, it was wonderful.

Everything was perfect! The hotel is located near the lake, having an amaizing view. You can take the boat from the front of the hotel in order to get to Bellagio/Varenna and all the others place within the lake. Also the bus station for C10/C20 it 10 min away. Our room was just like in the pictures, very clean and with a nice balcony. I also recomand the breakfast, is really good and the restaurant has a wonderful view to the lake. The host.was really really nice, she answerd to all our questions and advise us what would be the best options jn order to visit the lake and also as it was my birthday during our staying, she offered us 2 glasses of prosecco. A BIG thank you!!! I trully recommand it! 10/ 10

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It’s situation on a quiet street off the main road. The hotel overlooks the lake and the environmental is very peaceful. Staff are very nice and helpful. Great food, comfortable rooms (Thank goodness for the air con!)

The reception area is a bit dead. They could have utilised the area more for lounging and reading. Rooms on top floor need to be accessed via external staircase. (Could be a problem when it rains)