Excellent Service. We are always treated very nicely and our needs are always taken care of. The staff is amazing. Diane, the concierge was great. Cornell and Michael at the valet services were fantastic. That is why we always return to La Playa when we visit Naples.

The reconstruction process following Hurricane Ian has limited the facilities available at the resort. For example only 1 elevator was operational, This should get better as the reconstruction gets completed. Also, the tub in our bathroom was difficult to get in and out of. The suite we had was beautiful, it could have used an extra bathroom.

Beautiful location facing the Gulf. Bed comfortable; all amenities present.

Bathroom was dated-toilet wedged between vanity and shower, small tub, shower fixtures head only with no hand held. For the cost, the bathroom should have been much nicer.

Been going to LaPlay for nearly 20 years. Disappointed the factory was not fully operational though. Only one pool was open and it was very dirty almost as if it had not been vacuumed for a week or so. Fire pits were not operational.

Only one elevator was operational and extremely hot inside of it. No fitness facility available n

Location,cleanliness,very nice and supportive staff.

As per the hotel description in booking.com a breakfast was available at 32 dollars per person ,however once there it wasn’t like that,the breakfast was a la carte,very expensive and no many options. I had to call twice to the front desk to request a fitting shit for the sleeper sofa since we didn’t have one.

The beach and having chairs and umbrella was a great bonus. The staff was very friendly, helpful and kind. Especially, Vinny at the beach bar.

Not having the option for self parking and having to pay per day. That should have been included in the price of the stay.

The staff was extremely accommodating, friendly and ensured they went out of their way to make my experience perfect. The facility was very clean, the maid service did a great job and the beach umbrellas were a great touch!

Clean. Nice staff. Tower was close to the bech with easy access.

Valet parking as the only option for parking. Extra costs everytime we needed the car. No microwave available, very few options for restaurants close to the hotel.

Top notch service, the staff very helpful and friendly Amazing stay will definitely go back again ! Loved the pool overlooking beach Amazing views from our balcony

Mattresses could be updated

Beachfront location with balcony rooms made for lovely mornings and evening sunsets.

The food was not great. I had tacos on the beach which were pretty good, but the in room dining was very bad.

Breakfast too expensive , for. Hotel of this cost/level, should have offered complimentary coffee in the am. Great boutique shop Great valet

Food way too expensive