The location is fantastic, near temples and Ninenzaka where you can find lots of restaurants and shops. The staff is friendly. There is a restaurant in the hotel with wonderful Japanese breakfast. There is a prayer ceremony that guests can attend at the nearby temple, we didn’t get a chance to go to the prayer but the Chionin Temple is breathtaking. It is a nice option to have, you just have to wake up really early to go, wake up call is at 5:20am and I believe services are at 6:00am. We stayed in the Japanese style rooms, very spacious. A relaxing place to stay especially after running around Kyoto with a ton of other tourists.

My son didn’t like the wake up calls for the prayer ceremony but I was fine with it since I usually woke up before the calls. For me personally everything was great.

Location was stunning with good bus links. The western style rooms were spotlessly clean and huge in Japanese terms with plenty of bottled water and tea, replenished daily. Staff were extremely polite and very helpful, even holding luggage after checkout as we had an evening flight. The local area was very quiet, the Temple was beautiful, I would recommend the hotel to anyone looking to stay in Kyoto.

Not really a dislike but…..Breakfast was a traditional nutritious Japanese meal, which was delicious and plentiful but could do with an explanation as how to eat (and which order) for western travellers.

Loved our stay here. In a beautiful area surrounded by trees with a view of the mountains The temple complex was very peaceful and to be staying next to it was special. We walked thru the park to reach the historical areas of Gion or crossed the river to walk into the more modern areas. The room was large, minimalist and futons very comfortable. Onsen amazing . What makes the place special was the reception staff and Manager ,who were kind, caring and professional. They genuinely want you to have an experience to remember. Which we did . I highly recommend staying here in if you are after peace and serenity in our crazy hectic world . Thank you

Nothing

this is a beautiful location. close to many temples, the main streets, the river, and the Nishiki market....truly a heavenly spot...parks, ponds, mountainside..... the hotel itself offers Japanese-style rooms as well as Western...we opted for the Japanese-type room and it was lovely. The option to attend services in the early morning is wonderful. The staff are wonderful, helpful, and friendly. There is an onsite restaurant, gift store, food trucks, and cafe....truly a one of a one-of-a-kind place...so so happy to have been at a conference that was held there and so was introduced to this magical place

the wifi was struggling a bit because of some construction in some areas of the hotel, but honestly...not a huge deal at all..everything else was so impressive...

Wow, what an amazing experience it was to stay here! The staff were super friendly and helpful and made all the information really clear, with leaflets to explain things like how to make the futon and how to use the baths. We stayed in a traditional Japanese tatami-floor room with futons and we attended the early-morning Buddhist service. We also loved walking around the park next to the temple as the sun went down, and using the hot bath. These were all such special experiences. We also had a Japanese breakfast in the restaurant (rice, miso soup, pickles, etc) which was unusual for us as Europeans but again, a brilliant experience. We had assumed that the breakfast would be vegan because of it being a Buddhist temple, but that was not the case. However, when we explained that we don’t eat animal products, they quickly swapped a few things for plant-based options without any issues.

If you’re looking for a ‘normal’ hotel, this is not for you. Check in times are limited to a relatively narrow window and there is an 11pm curfew. However, we were looking for something different and were happy to plan around the time constraints (we even welcomed the excuse for a rest), so we loved staying there for one night.

Very clean and comfortable. Staff is very helpful and kind. Beds comfortable, elegant feel, great amenities. Coffee shop on lobby level has espresso and plant based milks. There is a beautiful communal bath (not mixed). It’s in the mountains, lots of nature, but only a few feet away from the amazing shopping streets like NininZaka. And only 2 blocks to the bus and public transport. Nice clean bathroom, shower and bathtub in the rooms, beautiful decor.

The rooms are spacious and very clean. Even though the place is very close to Maruyama park, it's very quiet and relaxing. The staff was incredibly kind! They are able to provide vegan food here, which is wonderful!

We were a little disappointed that we couldn't use the bath with our tattoos. We have been living in Japan for 10 years now and we are still waiting for the day that tattoos are not seen as an inconvenience or trouble...

Peaceful location right next to Chion-in temple but a good location for many other spots. Everything clean and staff friendly. You can choose Japanese style or Western style rooms. Nice gift shop and restaurant. Onsen is clean and spacious. Enjoyed getting up early to attend a service at the temple.

Wi-fi didn’t work for us (not a big deal). Onsen was lovely but smelt of chlorine which was a little off-putting.

Loved this place. Nice people working here are fabulous breakfast. Nice very neat onsen. Do join them for the sunrise buddhist ceremony at the temple. It is an experience. Lovely aesthetic of the place. Super location.

It was hard to find a place to eat locally here. We spent an hour walking around with so many places expensive or full or booked. We ate at a lovely Indian restaurant nearby and it took us an hour to get our order! I wish I had booked a meal here - it would have added to the relaxation of the stay. That was my big mistake. Learn from us.

The lobby attendants were the absolute best~ So kind, patient, and courteous! Make sure you get up to go to a service, it is unparalleled. The bath was a delight, I used it every day. The facilities for the conference were outstanding and the environment is quiet, relaxing and truly a welcome change from the hustle and bustle of the city.

Not at all they were so great!