Friendly, attentive staff who can't do enough for you. Amazing Japanese style breakfast which set us up perfectly for a day of skiing. Free soft drinks & toiletries are a lovely touch. Spotlessly clean and lots of nice touches.

It's a bit far from the centre and there is a nearby bus stop but buses are infrequent & don't run late. Taxis can be hard to come by at peak times but we managed ok. If you're willing to compromise on location, this is a great and affordable stay.

The staff and owner made a lot of effort to help us plan our days. They drove us to a bus stop to go to rusutu, arranged a shuttle to a good restaurant, and helped to arrange other things during our stay. They picked us up and dropped us off at the train station too. Breakfast was included and delicious local sort of food, with rice, miso, salad, and meat and fish. They gave me extra salad and some edamame because I'm vegetarian. The helpful staff were one of the best memories and what made this trip special for us.

I don't have anything negative to say. The location is in a farming area, which I enjoyed the serenity of. I think the somewhat isolated location make the staff determined to help guests to enjoy their stay by providing information on where to go and how to get there. We didn't have a car and taking the bus was not a problem. There are a couple of restaurants in walking distance.

1. I am satisfied with the cleanliness of the room I stayed in and my overall experience, as well as my appreciation for the helpfulness of the staff. 2. You can receive a ski lift discount if you choose to visit the Aunupuri ski resort. 3. Drinks are free, which is awesome, and some personal hygiene products are provided for free.

The kitchenware was stored in a location marked "staff only". It would be helpful if it were placed within reach, rather than requiring staff assistance every time it is needed. Other than that, there is nothing to raise an issue about inside the hotel

Staff were very accommodating, new building and kept very clean. Comfortable and spacious accommodation close to Annupuri ski area and bus stops

This is the perfect place to stay if you want to be away from the chaos of hirafu and have a car! The niseko united busses can be a bit of a nightmare to get around on as they are often full or delayed and stop early so if you go out to dinner the only option is to Taxi

We had the Premium room and it was fantastic. Very large room and bathroom, super clean, great seating area and above all the view is simply wonderful. Very friendly, helpful staff with good English. Great ski storage room. Free drinks all day. Perfect Location.

The local breakfast wasn't our thing, but that's a matter of taste.

very friendly and helpful - they offered to fetch us when we said we may not be driving which is frankly unexpected. also bright and cheerful front desk - brochures near there are useful. well decorated and homey feel. free drinks - soft drinks n coffee/tea too! room heating was great.

water heating fluctuates a bit much between really hot and cold in the cold snap of early Dec - I’m not sure if you bathe really off peak it may be better…

Friendly staff and clean facilities. They have a common dining area for gathering after 9pm.

Location has no convenience stores nearby. No transportation to ski resorts unlike the other property we stayed before in Yamagata and Nagano areas

Very comfortable rooms, friendly and helpful staff. Having access to free coffee and hot water was a great bonus! I had a car so the location was fine for me, you would want to plan out your transport if you don’t have one as there is nothing much within walking distance

The place is very new and clean and well maintained. We had a great rest with comfy beds, a quiet night, Netflix streaming and a beautiful view. The Fuji-like mountain is framed in our window, changing from green to red at sunset; the sun went up the next morning, and clouds passed by. Every minute was a new view. Beautiful stars, plus we saw fireworks nearby at night. Definitely highlight of our trip.

none

Very welcoming staff, happy to assist when ever asked. Good location next to the bus lift. Closed to 2 other ski resorts if you don't want to ski in Hirafu.

The bathroom and toilet although were private were outside of the room