Great location, directly at the road but quite room. Was greeted at the entrance, directed to a roofed reserved parking 🅿️, perfect. They directly inquired about help for my luggage, superb. Check in a breeze ( didn’t received an invoice though 🤔), all info ℹ️ at hand. Very interesting room, atelier named, huge bed, plenty of storage, good bath /shower unit. Nice towels 😉enough amenities. Complimentary water & a cute little welcome box with assorted pound cakes, yummy 😋 Left shortly and when I came back, same parking 🅿️ the GM came over & we had a great chat, amazing hospitality. Made a reservation for their Spa, best decision.Their staff made sure I am relaxed and enjoyed the session. Rounded it off with their private Onsen offer. Quite night, received again help with my luggage, check out smooth.

No dinner / room service option. WiFi was weak.

Excellent hotel, great value in summer ! Loved the size and convenience of the studio, perfect for two adults, one teenager and a toddler. Highlights : - lots of storage room for luggage - being able to make my own espressos - the onsen and sauna, so relaxing at the end of a day spent walking, rafting, etc.

The on-site restaurant was closed during summer - it was fine though as we had been advised and there are plenty of options around (the kitchen offers a lot of possibilities tooas it’s very well equipped).

Great Mountain View from the living room. Great kitchen facilities for those who plan to do light cooking. Washing machine and dryer are available in the room for those who need to do laundry

Nothing really but would suggest the property to include English operating manual for all kitchen appliances, washing machine & dryer for foreign tourists who can not read Japanese manual

A beautiful spacious room with a huge bed. Beautiful location. They provided a buzz of little cakes in the room. Had lots of facilities that unfortunately we couldn't take advantage of due to a really short stay. Staff organised a free early morning transfer(6am) to the Kutchan train station.

Even though we didn't use it, the private bath was 3000yen/hour which seems expensive.

The location, the onsen, and the helpful staff were great! We also used the laundry room and gym, which were perfect. The room was beautiful and had everything we needed for our stay.

Loved this hotel and the place was exceptional, only small issue was the air con temperature which is centrally controlled. It was quite warm in our room.

Breakfast is so so but decent.. Rooms with Mountain View are superb.. facilities also are very clean and maintained.. extra shuttle service given to us to go to Milk Kobo

None

Location at the bottom of the family lift is excellent. It was the only lift that stayed open during inclement weather. This lift also gives access to the other lifts on Hirafu. The hotel sent very detailed information for ski rentals and in-apartment appliance usage. The onsen was very nice, although the changing area is small. The ski concierge service is convenient and friendly. Also very good service by the staff of the building. We were given a reserved, covered parking spot.

I wish the building had a restaurant, and an in-house ski rental option.

The room is very spacious & kitchen well equipped

Have a very big pot but not a small pot. Should have more Asian tv channels. Japanese tv channels have no English subtitles

I had previously stayed in Aya Niseko during winter. Staying in summer was a pleasant experience as well.

Noticed that many eateries and activities are more active and available in winter season. Would be great to have more info on activities during other seasons eg cycling, golf, hiking

It was central. Well maintained. Great facilities.

One room in our 3 bedroom apartment was quite warm since we were there in the fall season.