Located in a quiet neighborhood with few restaurants. Nearby yakitori restaurant is very nice. Very convenient location as train station is just 5-min walk away. Nearby car parking lot with sufficient parking spaces, and the Hotel reimbursed us with parking coupons. Not many hotels in Osaka have hot spring, let alone outdoor ones. We did not wish to have daily housekeeping during the Covid pandemic, hence the Hotel arranged all daily necessities in a bag and put outside our room - very considerate.

Staff is unable to communicate in English at all, except one staff who is able to speak putonghua.

Very close to a metro station, and a short journey from Shin-Osaka. It was very clean and comfortable and great value. The rooms were very well equipped and spacious. The bed was very comfortable and I had a great nights sleep (we were only there for one night) No complaints at all, and I really enjoyed staying there. There’s a few great restaurants just around the corner. Coffee and water in the lobby was a very nice touch too.

Nothing - I thought it was great

A hidden gem. Don't let its location/appearence dismay you. Away from bustling traffic, near to the train station and convinience stores. Amazing restaurant opposite and surrounding it. Quiet place, tidy neighbourhood. The facilities are comfortable and clean. The rooms are as expected, and well thought out for your convinience. Sometimes, simple is what's needed.

Maybe due to less traffic, staff may not understand english, which led to misunderstandings. But with translation app, all is solved.

Everything. It’s in a great location. It’s always warm and inviting (drinks in the lobby), public bath It’s the ONLY place I’d use when visiting Osaka It was my second stay there and I didn’t want it to end

The toilet roll was not great. Very cheap and not very easy to use!!!

Great locatiion, love the onsen in the rooftop. It's a small cozy boutique hotel.

Room is too small. Breakfast so so. Dirty towels were collected but we always had to ask for new towels.

I always love staying at this hotel; this is my third time staying here. Very close to Hankyu Mikuni station, which is convenient for going to Osaka/Umeda station, Kyoto, etc. I love the public bath with the outdoor bath options, soaking and looking up at the night sky. The rooms are also very spacious and clean.

If you’re looking to stay near the subway like Midosuji, or coming from Shin-Osaka station, it’s a little bit far.

Staff were always willing to help with my limited to no Japanese ability

Tattoos still frowned upon in onsens, it would be nice if the hotel offered more than two cover up stickers per person

The location and the staff are the two great features of this hotel.

Although my room was a non-smoker but there was a strong smell of cigarette coming from somewhere that was very bothering. Also, the breakfast buffet didn’t have much options.

Lovely clean hotel located in a business district of osaka. 2 min walk to nearest train station which takes you to Osaka main station to connect to trains and metro. Very comfortable beds and nice breakfast.

Very comfortable stay. Of course the room is cosy but it is also very reasonable.

Nothing will bother you but note that the property is near Mikuni station, a bit taxi ride from shin Osaka station.