VIA INN SHIN OSAKA WEST - JR WEST GROUP

We like the following. 1) Near the train station. and if you know the other exits of the station. it will provide you a better access on other buildings you can use to move your luggages until you get to the hotel. 2) Walking distance to a supermarket and electronic shops 3) Have a japanese restaurant at the ground floor. We had a good experience in eating authentic Japanese set meals. 4) The room was well maintained. looks nearly new. 5) The bathroom and toilets are clean 6) Toilet bowls have bidets and a push button to use. 7) The shower and toilet is separated by the shower screen 8) No moulds in the toilet or shower area. the shower, toilet bowls and plumbing fixtures looks new, clean and well maintained. 9) The walls of the room are not damage and nearly looks new. 10) There'a complimentary water on the 1st day. 11) There's and electrical hot water pot to boil water. 12) The floor of the room is clean and not worn out. 13) They allow to look after your luggage for a couple of hours after check out in the morning to still go sight seeing. 14) Friendly, professional staffs. 15) Laundry facilities were available to use. there was not a lot travellers using the laundry machine at that time. 16) They have good quality tooth brush, shaver, body towel and cotton buds 17) The room has clothes and fabric fresheners to take out odours from restaurants where you ate or others from travelling around. 18) They give you two key cards per room. 19) They have machine for check out. it just scans your key card. 20) they make the beds, took out the rubbish everyday when you put out the instruction.

1) The room does not have enough space to spread your luggage. Usually, the luggage is spread on the bed everyday when taking out clothes that takes time to put back and tidy up before going out. 2) its difficult to go to the other side of the bed because its hard against the wall. 3) you need to pay 1000 yen for a ticket to watch movies on the hotel's TV. Anyway, if you are out most of the time, you dont need to watch. 4) you need to have your own adaptable socket to charge your laptop or smartphone.

Accommodations were modern, clean, and well built without being ostentatious. The room had ample space for me to move about. There was a conbini on the first floor attached to the lobby that was handy for a bite on the go. The location was close enough to the rail station that it was an easy walk, but far enough that you weren't being kept up by the trains. I was staying for several days and without being prompted, they dropped off towels, and a fresh robe at my door each afternoon for the duration of the trip.

I stayed in early December, so the heat was on for the floor. Unfortunately, I'm from a much colder climate, so I found myself a bit warm in the room, and could really only regulate the temperature by turning off the heat and cracking a window. A mini split unit would have been preferable, which I found elsewhere in my travels. Even with that small issue, though, the stay was, overall, a pleasant one.

Location couldn’t be better. So close to Shin Osaka station. (North exit on 3rd floor of the station is best) Washing machine and ammenities amazing.

Wouldn’t recommend the twin room as it’s 12m square only and turned out to be a bit too small. Wasn’t a huge problem however.

Perfect location for us as close to the station we needed to depart from early the next morning. Room was small but had everything we needed and staff were very welcoming. Free toothbrushes, coffee, combs, etc.

Only downside was we had a smoking room but this was only as we left it later to book and there were no non smoking rooms available. Still clean and didn’t strongly smell of smoke.

Location is near the station and there's a convenience store in the ground floor

The tv is not an android tv so you can't not watch for free instead you need to buy a ticket

It was so hot in January. So we have to open the window a little bit. If they could reduce the heat a little bit, it will be good and even energy saving for the hotel.

The location was very convenient (close to Shin-Osaka), and the hotel room was nice.

Had a room view of another building with its concrete wall, but that's the way it goes sometimes.

the room is clean, the room space is enough for couples, the room is cozy. i like the entire place! a must place to stay in osaka. highly recommended!

none so far

Location is good, near the station. Have 7 eleven downstairs. Laundry room is good

Paid tv channel not android tv

I didn’t have breakfast at hotel The location is good but the instructions to find the hotel is confusing