Everything was great: comfy and spacious enough rooms/washrooms, kitchen and mini fridge available, fast response time from staff over booking.com messaging (which was impressive since it is a self-serve/check-in hotel), wifi, free laundry, awesome location not too far from Dotonbori/Kuromon/Sinsekai.

Only thing I would suggest improving is having at least two key cards easily available per room (in addition to the emergency card) OR if the card is in the mandatory electrical power slot then the doors do not automatically lock and should require manual locking. This betters quality of life for guests if the room has multiple people who aren't restricted to leaving/returning at the same time. And prevents being accidentally locked out when not carrying the key card. Other than that if you understand this caveat when booking then the rating likely is closer to a 9/10. The contact staff was very helpful and kind with resolving my being locked out thankfully.

I asked extra bin bags in the morning and it was supplied immediately, thanks. The entrance was beautiful and easy access to the room key. Take away pizza shop nearby was really good value. Washing machine and tumble dryer to use for free.

Bath water was running slow to fill up the bathtub and the water temperature was not hot even with hottest setting. Maybe ok in summer. Room size was just ok for 5 adults. No plate, cutlery. Just cups and glasses. Only 1 room key was bit inconvenient for 5 people. Location is a bit far from stations, 10 munites walk from Namba , Shitennnoji and Ebisucho.

Great location and value for money for my needs, staff very helpful and responsive when I had questions and requests thank you!

Being on the ground floor by the entrance there were noises late night and in the morning with guests chatting loudly in the area, other than that everything was great

Considerably a good size room for 3 pax, quiet area, some places of interest is achievable by walking. Staffs are fast with communication even though they are not physically there. Will stay there again.

Have to clear own garbage but we don’t mind 😅

Hotel was new and rooms are bigger than Japan standard. Kitchen is complete too. Would recommend!

Location was a bit far from Dohtonbori. But still recommended!

the room and facilities

nothing

The room was big enough for a family with luggage, the beds were comfortable and it was quiet.

The closest train station was a 10-15 minute walk.

Good location. Donburi is just 15 mins walk away. Supermarket is nearby

Very small room

It was close to everything. Walking distance

Bathroom was alittle too small.

accessible to all shops and some metro stations too! definitely will recommend this place ♥️

cleanliness and hassle free check-in