Free breakfast! It's close enough to the station but if you're not used to walking a lot, it can be tiring. And lugging around your baggage from the station to your hotel is so tiring.

No head to toe mirror. No safe in my room. Windows are hard to open... It was a bit of a walk to the station. it's fine when you're not bringing lots of luggage but it can be tiring when u just wanna get to the hotel after a long day

Good location for visiting Osaka castle, walkable distance to the entrance of subway station and 7-11 convenience store, clean room. Very helpful hotel staff Miss Xu who provided me all necessary information of location transportation in Osaka, Appreciarte.

If a piece of paper of how to log in WiFi with password could be given to the guest when he makes check in it will be greatly appreciated. The check time of this hotel is 4:00 pm seem too late as check-in time of all hotels in Canada are normally around 2:00 - 3:00pm. There is NO reason to make such later check in for the guests who are visiting Osaka busily.

The hotel was very clean, well kept. The beds were comfortable. Breakfast was included and it was quite varied and had tasty things.

They don't clean rooms every day.

The room was pretty clean. No so much space though but enough to put things.

Less Vegeterian options in the breakfast. Little far from station. On top of that the walking actually includs climbing slope. Difficult when you are already tired and having travel bags with you. No transportation service from hotel.

The breakfast and how pleasant all the staff was. There were several combinis in the quiet neighborhood. There was water & vendo machines in the lobby.

None

Very good breakfasts. Fresh every day and always something different. In the room clean, friendly staff. Super!

Late check-in time, but you can leave your luggage early and go to Osaka Castle

Personel was super friendly

Good service breakfast included High recommend

the breakfast is good and location of this property is good too

the check in should be done after 4:00pm, which is not in line with most of the hotel in the world as normally, all hotel could be checked in at latest 2:00PM rather than 4:00pm. I dont understand why this property force the clients to accept this later check in for what reason? I tried to check in at 2:00 PM but I was told to pay extra amount of money then I could be allowed to check, why was it? You may go to all EU or USA countries and check in hotel, most of the check in time in those countries are at 2:00 pm, this is the only hotel in the world to force the client to check in at 4:00 PM!!!

Few good eateries within 1km

location is not great.