LOCATION! WPU is located in the centre of Shinjuku. The train station is just a few minutes away and there are so many eating places, bars and massage parlours nearby. The rooms are tiny but comfortable. It is a great place to stay if you wanna explore the city.

They didn't tell me i was entitled to breakfast. It doesn't show anywhere in my booking although I remember only booking accommodation that served breakfast. I asked them on the last day whether i was entitled to breakfast and they said yes - too late🙄

This hotel is located in the heart of Shinjuku. Just 200 meters from the Shinjuku station exit. Although Shinjuku has 200 exits so you have to be careful from where are you exiting. Neat and clean hotel and the room size is big enough going by the Tokyo standard. I was a solo traveler so there was enough space for me. Hotel staff is very helpful. Always ready to assist. You have the option to change towels daily or get the room cleaned everyday or you can opt for one. It’s very close to the Subway line so travel is very easy.

Nothing

The location was absolutely fantastic. It was close enough to all the action without being too close. It is very peaceful compared to the chaotic nightlife just a few minutes down the road. All the staff are lovely and very helpful. Thank you to Kenji for helping me with my luggage in the middle of the night. There are 4-5 convenience stores within walking distance, a massive 24h drugstore just down the road. The metro station entrance is a 5 minute walk. All kinds of restaurants and eateries around and in the area behind the hotel. Also, a hidden gem cafe (coffee swamp) is a 5 minute walk. Highly recommend you check this out as it will likely be the only good REAL coffee you will get in Tokyo lol For a single person, my room was much more spacious than I expected and very comfortable with plenty of space to keep my luggage open. I appreciate that I got a view of the street which was nice. The room will be cleaned daily if you so desire. I did not use any of the shared facilities so I can’t comment on that. Honestly for the price point I can’t find a single fault and would definitely stay here again!

If I am being nitpicky then maybe the fact that the escalator direction changes randomly. But besides that, nothing.

Relatively slightly larger rooms than usual. Rooms were also clean with a well-equipped bathroom/toilet. Location is very good with lots of eateries and convenience stores nearby. Malls and Shinjuku station was a short couple of minutes walk away.

No elevator and only a small escalator to go up to the lobby from street level. Those with lots of luggage will find it a challenge as there're no concierge to assist either. Our stay was pleasant until the 5th and 6th nights when the air-conditioning broke down. As it was summer, it was pretty hot at night. WPU promised to refund the two nights to us, but we only received one night's.

The location is perfect, easy to get to anywhere in Tokyo. The room is cozy and not too small compare to other hotels in japan. I especially have to thank the staff there - my airline lost my luggage and couldn’t get it back until the day I left Tokyo🙄 the staff there helped me to call the airline and also took my luggage to my room at 5am! They are all so helpful and friendly, definitely recommend to others and will be back again!

None

The hotel was closed to Shinjuku station (closer to the Nishi-Shinjuku side), the room was big enough for me as a solo traveller, it was clean, price was great considering the central location. There was a mini fridge and a mini bathtub (I only expected just a normal shower head that's all) in the toilet. Front desk staff were friendly and I could put my luggage with them before I checked in (my flight arrived in Tokyo in the morning). They even provided a simple breakfast of croissants with Coffee or Tea. Nothing more that I could ask for, for the price point.

Nil.

Great room with very good services. The bathroom was small but comfortable and had very generous water pressure. Sixth floor has a small laundromat, which was an absolute necessity with the hundred degree weather. The location could not be better as a starting point to exploring Japan. Only a 5 minute walk from one of the most central train stations in Japan. Step out the front door and you get a view of Shinjuku that almost feels archetypical of Tokyo.

About the only negative was that one of the pillows I was given smelled very funky. They would have definitely replaced it if I brought it up so I can't fault them too much for it as I just put it off to the side and didn't bother. Breakfast wasn't much to write home about, being just a bread roll and assorted juices, but I didn't come to Japan to eat a hotel breakfast so again, not really a bother.

My first ever trip to Japan, WPU was the first and last hotel on my travel itinerary across several prefectures. Location is very accessible to transit options and also easy to get to from the airport. Staff are very friendly and can offer recommendations for local restaurants, attractions, shopping, etc. (even suggested where I can buy bubble wrap for the fragile 本みりん and 赤酢 bottles I brought back home in my luggage, lol). I like the vibe of the area and would stay here again, but I’d make a point to explore more of the amenities the hotel offers such as lounge, cafe, staff recommendations (for attractions, omakase), etc. Even though I’m somewhat well immersed in Japanese culture and cuisine, for my first trip there was a bit of an adjustment to a new country, and I think staying here made that transition easier.

WPU is super close to subway and JR station. It's also surrounded by many restaurants and convenient store. Great place for leisure travel and business trip. The room I booked has a desk (without TV) and it's perfect for me as a business traveler. The room size is reasonable. They serve light breakfast (bread, juice and coffee) and a shared kitchen is available. Even there's no desk in some of the rooms, guests can use the tables and crouch in the lounge area. The front desk staff speak perfect English and are super helpful!

If I have to say something, I prefer to have a few more sockets in the room. Extended cord available on loan helps solving part of the issue. If there's one more option for room cleaning (I.e. ADD: Just clean up the trash. No need to change towels), that would be superb!

As a female traveler, I felt very safe. I stayed on a “non-hotel” floor. I believe it’s a standard room for students. It was clean and comfortable with a view of the back of the building. It was relatively quiet and rooms were large enough for luggages. Staff allowed me to borrow the charger I forgot to bring so I appreciated that. Luggages can be stored up to 24 hours so that’s great as well. Very easy to travel from Shinjuku station all around Tokyo and also to/from airport via train.

Late check-in at 3pm. Rooms lack decor/style unlike the rest of the lobby/hotel. Costly per night for what it was.