The Longueville Manor is a fantastic luxury hotel. Most outstanding is the staff - everybody was extraordinarily professional on a high-end level, yet warm and welcoming. The food is excellent (we had the Chef's choice degustation menu for dinner an can highly recommend it), and so are the drinks, so both the restaurant and the bar are worth a visit. Our room was very cosy and well equipped.

The hotel is located outside the city center. If you, like us, do not have a car, you can reach the city within 25 mins walking, or by bus no. 2, which does not go regularly though. I assume the usual hotel guests do not mind, but for us a shuttle service or rental bikes would have been useful.

The marvelous charme of a Relais&Chateaux Hotel with 75 years of ownership in the same family was visible and well experienced at all times during our magnificent stay. The hospitality of owners and employees regardless of rank or position, be it cleaning staff, reception, bar tenders, or restaurant staff was outstanding and a class of its own. Everyone read our wishes from our lips, at times even our thoughts. Breakfast was abundant, the wine cellar unbelievably well equipped, dining was a very fine Michelin star equivalent experience. The room was spacious and warm and made us feel at home at all times.

I would not know of anything to name here.

An exceptional hotel, very comfortable with amazing staff. We were made to feel valued guests and nothing was too much trouble. I would book this hotel again without any hesitation, and would recommend it to friends. The excellent breakfast had waitress service which was far preferable to buffet style, and much more relaxing. Dinner at the hotel was superb too. The heated pool had plenty of loungers and a member of staff regularly checked to see if we needed any drinks etc. The 5 star rating is well deserved.

Everything was perfect, no negatives whatsoever.

From our arrival, where we were "meeted and greeted", to our departure the service offered by this hotel was exceptional. The staff were clearly highly trained in attending to the needs of their guests. The setting of the hotel and its grounds are beautiful, and the food, be it breakfast, lunch, poolside snack or evening meal was exceptional both in quality and choice. This is probably the best hotel I have ever stayed in, and I intend returning as soon as possible.

in truth not a lot! When a hotel is this good things have been "ironed out" over the years that the hotel has developed this level of service-something this good doesn't just happen overnight. On very hot days some guests night miss the presence of air conditioning. It didn't bother us but I mention it by way of completeness.

A lovely room with outside space. Excellent service and very friendly staff. Good breakfast & excellent restaurant. Well placed location.

The evening meal is expensive though the prices in Jersey are inevitably higher than the mainland. The hotel is a mile out of St Helier; we hired a car which gave us flexibility.

Grounds and the kitchen garden were lovely, pool area also looked great but weather was not conducive for our stay. Instead spent more time in the bar area and the other separate nooks and crannies of the hotel which were lovely as well (though latter difficult to get into on a rainy day as afternoon tea dwellers took the space). Staff friendly and rooms were pleasant enough with welcome drink on arrival which was a nice touch.

Rooms were a little dated for quality of the hotel and bathroom quality was ok but not of other standard hotels - whilst not necessary we were surprised by the lack of aircon. The cooked breakfast elements were poorly executed, eggs overcooked whether poached, boiled or scrambled and sent back by other tables as well. Dinner in the restaurant was ok but clear captive audience and prices to match!

very peaceful and beautiful setting, staff attentive and our room was perfect

meals were slow, we had to wait too long for dinner and between courses. the food was very nice though. breakfast was very slow, my husband waited over 35 mins to be served his breakfast. my scrambled eggs were over done and too salty. the staff were plentiful and attentive but service was slow. considering the price and having stayed in similar and better hotels I would have expected better service. we would definitely come back though. fantastic massage from Anya. please clean the hot tub though!

The hotel stands in its own grounds and has a good size pool and area for lounging on a warm sunny day. The room was spacious, well appointed, quiet and very comfortable. The staff are extremely friendly and helpful, with nothing too much trouble, they project a happy, efficient team whilst retaining a high degree of professionalism.

Absolutely nothing.

I absolutely love this hotel and everything about it. It’s the hotel with the soul and the addition to details there is amazing. The room that we got had a beautiful garden view. We received some treats on our welcome which was very kind. The rooms are very clean, lovely decorated and are equipped with suite pads where you can find all the information about the hotel, book your meal or a spa treatment. Staff members was very friendly and helpful and food was exceptional. Overall we very much enjoyed our short stay in this charming hotel and 100% we will visit it again.

I don’t find anything.

A grand hotel with a lot of history, spotlessly clean. Very friendly staff. On the outskirts of St Helier about 30 minutes walk into the town centre on a main road or bus no. 2 every hour. 2 minutes by car or taxi. Excellent breakfast and quality dining. Good outdoor facilities.

Plumbing needs upgrading and some of the decor a little tired. Drinks and food quite expensive but that’s Jersey in general. A small beer £7, cocktails around £20.