cleanliness was brilliant. staff were superb. nothing too much trouble. Everyone was very helpful and welcoming. Food was also very good.

Too many stairs for a 68 year old with arthritis and a 70 year old with spine problems. We intend to return but will ask for a ground floor room or one that has easy access to a lift. It would have been helpful when booking to know more about the layout.

Bed was very comfortable, providing a great sleep. The breakfast was very tasty and very varied with all tastes catered for. The staff were brilliant, every single one was very friendly and helpful.

The room was tired, other than painting, the room looked as if it hadn't been wallpapered since the seventies. The bathroom looked similar, the walls were forming, again it looked very dated. The location was a little far out, given the cost

Staff were lovely and very helpful. The room was clean and rooms were checked with necessities replenished each day. Te pool was well kept and a lovely extra. The breakfast buffet was brilliant. A great family atmosphere, the high hair was always put out for us and there was plenty of choice.

There are lots of stairs which made it cry difficult to come in and out of he boring with a baby. Children who can walk/toddle would be fine but it was a it to juggle with a little one. The travel cot needed to have a mattress and did not meet safe sleep standards for a baby but it was evident he the hotel staff had definitely tried their best and I appreciate that.

Breakfast was fantastic. Evening a la carte was very nice. I have a food allergy and this was not a problem. All Food we had was excellent and hot. 10/10. Room was very nice, bed extremely comfortable. Good shower. Couldn’t fault it. Lots of stairs, but the information makes you aware of this before booking. In a fantastic location, 2 bus stops locally, one right outside hotel. Buses run very regularly. Staff were very friendly, nothing was too much trouble.

Really can’t think of anything.

Every member of staff was lovely and friendly and could not have done more. Treated our little girl like a princess. Great location could walk in to st Helier in around 20 mins. Free parking and secure too. Lovely swimming pool and room was spacious with a huge bed. Breakfast was fab and when ordering from bar menu food was really tasty. Thanks so much for great stay.

Nothing honestly thought value for money

The service was great although as hotel had only just reopened it was obvious that staff were still finding their feet and the core staff were having to work extra hard. No complaint though. The room was well serviced throughout our stay. We will be returning

We found that the restaurant was extremely busy and on occasion ran out of food and there was a small delay in replenishing the supply. That would be my only criticism and again down to new staff still learning the trade.

Staff were exceptional, so polite nothing to much trouble. Room was cleaned every day. Good position to walk or bus to St Helier Centre.

room is to hot and needs fans or air con . needed ear plugs at night as floor boards room above cracking a lot when walked on.

Staff were very friendly and accommodating. Good sized spacious room with all the expected facilities and clean. Good value for money and everything you'd expect - very functional.

Some of the other areas bar/dinner appeared to be a little drab and rundown - could do with some TLC. This area in the evening did not quite have the positive/lively atmosphere we'd have liked, so resorted to going elsewhere.

Everything went well - facilities were very good. Last week of season, and things were starting to look a bit tired after a long summer season. Weak point? Plumbing - time to get things checked over - in first room - toilet was not working (was moved to a different room and things were ok), in pool area - sink taps and showers needed looking at (principally wear and tear)

Nothing really. Perhaps a little more flexibility on access to breakfast for those tha want to get up and about early and are happy with a continental-style breakfast?

Breakfast service was great. A good choice but not too many to become confusing. Food fresh and cooked very well The cleaning service was fantastic. The room was kept immaculately clean. The cleanest hotel. This is our fourth visit to Jersey and we always stay in St Helier. This is the best hotel so far. Parking for us is a necessity as we bring our own car over.

Nothing we did not like other than a lot of stairs even with the lift. However, the staff will assist where they can. Wi-fi could be better but when on holiday, not the end of the world :-)