location is great which is surrounded by restaurants, shop. it is very convenient location.

Walking distance from the metro or train station. The nearby is always crowded. It is near to those KTV and other night club. it is not easy walk with luggage. my room have three beds. three beds were closed to each other and the walking path is too narrow. the luggage was unable to open. one of the bed with dust.

The location was next to Dondonki & the Dotomburi area. Perfect since food & shopping options were nearby, The winning criteria of this property is definitely its staffs. We wrongly booked our stay dates and the front desks were able to rectify without a problem. We also requested their help to book us dinner for a restaurant that did not have any booking link. They did it without hesitation. And when we missed the takiyubbin deadline for luggage transport, they still tried to negotiate with the service team. We still didnt manage to send our luggage but it was the thought that counts. And lastly when my 4yo threw a tantrum at the lobby, the staffs gave her some stickers to play with. Major appreciative of these small gestures.

I wish they had white lighting as well. The room was definitely not for a long stay-in since its so romantic.

Very close to Dotonbori so lots of restaurants and grocery/drug stores and shops in the area. The hotel room itself is sufficiently provided with bathroom amenities, daily water bottles, as well as a coffee/tea bar.

While there is a buffet bfast provided, they didn’t change the menu the whole time we were there (7D and 6N)… so after a few days we opt to eat something else for bfast. One down side of the location (that is if you’re with a family with kids) is that it’s actually close to a “red light district”… which I didn’t really know until we got there

The location is very convenient to explore around Dotonbori and Shinsaibashi area. It's just few minutes walk to Namba and Shinsaibashi. Public transportation is also convenient. There are many tube stations nearby the hotel. The room is relatively large for twin bed room in Japan. The reception was friendly and helpful.

There are many host clubs and night clubs around the hotel so it's not very safe to walk around at night. The hotel staffs were friendly and helpful when we checked-in and checked-out. However during the second day our stay, we were told that the room cleaning will be at 10.00-14.00 yet our room weren't cleaned until 14.30. (We already asked the reception around 13.30 if they could clean our room first and they said okay, but it seemed like there were some miscommunication with the housekeeping staff.)

Excellent location! You are literally steps away from Dotonbori River and all the food options while a 5 minute walk takes you to the Shinsaibashi Shopping Street and the famous Glico Man. This is ideal if you need quick breaks back at the hotel in between all the shopping and dining at Dotonbori. Rooms and bathrooms were spotless! Twin room size is also not bad for Japan standards. Good service by the staff, almost everyone speaks English.

Hopefully they can provide a better curtain for the bathroom window to ensure privacy while someone is taking a shower.

Location and helpfulness of the staff. However do note that as the location is a hot-spot for night life there is always a crowd around the hotel if you like to be in the midst of everything then it's a good spot

Some of the staff has language barriers despite being under the IHG brand another would be that at night there will a ton of people parking their bicycle outside the hotel entrance making like a barricade. Last but not least is contact with the hotel I tried liaising with them few weeks in advance till a day prior to the date of reservation there was no response. In the end I had to ask a favour from the hotel I was staying at the time to call and confirm the details with Holiday Inn.

Located right in the heart of the Dotonbori area! Loved that it was right in the middle of everything! It was convenient to get around Dotonbori. Room was average sized per western standards. Check in/check out process was easy and smooth. Lovely staff. There is a restaurant attached but never tried it as we walked around Dotonbori everyday to try new places to eat at. 5-10 minute walk to train stations.

Property is a little dated but still good and fairly well kept. Would love to stay here again!

We enjoyed our stay in this hotel. The location is fantastic - right beside Dontonburi and easy access to the Namba train station as well. The room was a decent size and the beds were comfortable. Despite being in the centre of things you couldn't hear any noise from the streets outside

The bathroom was a bit outdated and the sink tap leaked. We didn't opt for the breakfast but there were plenty of food options near the hotel.

We love the location. Very near to glico sign, 7 mins walk to Daimaru Shinsaibashi, 5 min walk to namba station (exit B20 or B22). Cleaning service done everyday. Basically you don’t need to bring any toiletries as the hotel will provide for you. The bed was comfortable. You don’t hear any noise even though the hotel is next to an alley.

Room was squeezy for 2 adults and 1 kid. But hey it’s japan.

The rooms were very well cleaned everyday. The amenities, toiletries was also very good. We don't have to worry about forgetting to pack our personal stuff.

It would have been nice if there is a coin laundry. We didn't pack that much for an 8 day vacation and we were hoping we could do the laundry but the laundry place was a kilometer away to the hotel.