The hotel is beautiful. It is new, modern and amazing designed. I like the combination of the modernity with the asian touches. The room spacious, it was an actual suite, with a modern kitchen, bathroom and lounge area. Big comfortable bed. The location is perfect, a grocery shop just next to the hotel, Petronas Towers in a walking distance, restaurants close by. The pool on the 51st floor is a high light, it has amazing view at the city and the Petronas Towers. Definitely an instagram worth pics.

The pool is amazing but there are not enough sun beds, so you get one if you are lucky. Other than that, everthing was perfect.

The location is very ideal with a monorail just 5mins walk. The room was well maintained and very very clean, the view from the pool was awesome. The staffs were very courteous, especially an intern by the the name Imran who was very pleasant and helpful. The check in and checkout was fast and smooth and the staffs there are very courteous.

During peak hours , a Q line or staff to direct the crowd taking the lift.

Stuff was very friendly and helpful

I didn’t like the old building across the street) But everything was good in the hotel

the Reception team and the concierge service was super good, Good job to them Mr Amirul & Mr Imran. The Free Parking was very helpful as well.

The Room cleaning service was not up to my expectation. Called the housekeeping for 2nd round cleaning as the carpet floors are still dirty and the table are not wiped clean.

I liked the hotel very clean and friendly staff Imran was a good stuff who always help with moving our bags information for shopping and services

Everything need to pay extra even water

Very nice and clean hotel. Spacious too. Imran was a good staff who helped us with bags and information on shopping and services

Everything need to pay

The location is perfect with a lot of the Landmarks within walking range. The room size is great and the room is very clean. Elevators are very very quick and waiting times are low. The rooftop swimming pool is great with the best view of the hotel but more a gimmick then that you can really swim relaxed as a lot of people just are there to make pictures . The beds are comfortable but with a with of 1.5m not very big for 2 adults

The light which comes under the door at night, a brush under the door would make this room even better and the beds are on the small side for 2 adults (+/-1.5m wide)

Very rude guards. a security guard came to the gym, looked at me for a long time, right two meters away from me (only I was in the gym at that moment), and then he says: “your shoes” What does this mean? did he want to take my shoes? He did not say that he needed any special shoes (I was in rubber crocs), but simply: “your shoes.” Then he called the SECOND guard (both of them had the inscription security and EVERYTHING REPEATED. It looked like two bandits wanted to rob me. Is this really the job of security and safety personnel? disgusting

Everything.. From the room cleanness, staff very helpful.

Not that I don't like, but if the breakfast buffet have more variety choices of food that may more great.

Great room with comfortable beds and access to an excellent pool and gym. Location was convenient as well and the breakfast had great options.

It was very difficult to get in touch with the front desk. We needed a few things sent up or replaced and most of the time we could not get through to anyone.