This is a brand new hotel, clean and modern, located on a beautiful stretch of beach. There is a massive pool on the main floor and a super cool infinity pool overlooking the ocean on the 5th floor. Ordering room service, snacks/drinks from the beach or pool are done using a barcode, which links to an app to place your order. Very convenient and efficient...I can't wait for all restaurants/resorts to implement this.

No proper coffee machine in the room. Most all hotels have pool coffee machines this day and age.

a) Our family (2 adults & 2 teens) were at Premium Seaview Room (2 King Size Beds, corner unit). Very spacious and comfortable. Even though it was 2nd floor, sea view was amazing. Aircon was cooling almost immediately after entering room. b) The infinity pool was relaxing and offered great sea awesome. The large pool at ground floor was good too. c) Staff was friendly and welcoming. d) Easy parking with our rental car, check in and check out. e) Loved the madelines, pancakes and waffles.

Minor points: a) Breakfast could have more variety. It was almost the same for 4 days. Kuehs ran out and were not refilled. b) Pillows were too flat for our liking c) Would be great if they can provide clothes rack since guests will need it for drying swimming and other clothes d) Expensive

Quiet beachfront; best location for sunset, not as crowded as paintai cenang's public beach. Location; walkable to pantai cenang shops and restaurants. New hotel so amenities were good.

Check in was slow, took almost an hour.

From the point of arrival to us departing today, all of the team at Park Royal were nothing short of exceptional. They were attentive, polite and all ready to assist whenever possible. We felt very welcomed and taken care off throughout. The hotel has newly reopened so it is super clean throughout. The rooms are huge and the amenities provided are all you need. We spent some time at the infinity pool which was near enough empty so loved it! I had a facial and it was one of the best facials I've ever had - I wish I got a massage now too! My husband used the gym which was equipped very well. Great location, only 15 mins walk from the Cenang beach so close enough to the entertaining nightlife but distant enough for some privacy. If we come to Langkawi again, we would defo book this place again! Oh and the beds are perfect, slept soo well!

The hotel wasn't quite ready for full launch for our stay as only 1 of the 3 restaurants was open and the opening hours for the activity centre and pool was slightly restricted which I believe is down to the number of staff, however I have no doubt over the next few months, this will all change! Saying that, still loved every moment!

Beautiful hotel….great location with fantastic beach!

Not enough sun loungers by the pool! Only 6 loungers pool side for a hotel of this size!!!

The hotel was absolutely beautiful and facilities were excellent. Our ocean view room was perfect for our family and the beds were extremely comfortable. Our balcony was a perfect spot to relax and take in the breathtaking views. All staff were excellent but a special mention to hospitality staff Mr Zul and Norziah who were outstanding in their service to us. Food was very good and breakfast had a wide variety and the roti prata was delicious. Our children loved the swimming pools and spent many hours happily playing in the water. The beach was lovely and clean and very relaxing.

Great view,big room,pool and restaurant area..nice and friendly staff..mostly one malay uncle at bellman area..

New hotel,so mostly area still not very well clean but my room so dusty,sandy and got sliper underbed..room staff mostly foreigner and not to good witch guest and dont know how to smile and say sory..quiet dispointed...still need more staff to running the operation...

Everything about this hotel is great. The staff were friendly, helpful and very accommodating. The food and drinks at the hotel was great as well. Location is very good. It's a short walk from Cenang mall. The hotel staff made our honeymoon trip great. Lovely. Will definitely stay again if we were to travel to Langkawi.

Very broard variaty of dishes and the chef cooked one dish with egg for me every day.

As a scandinavian I am not used to get so much personal service. The staff very to humble to my taste. But I know it is the culture and other nationalities expect to be met like that.

Absolutely everything. We went here with my husband, it's our first time in Langkawi, and the experience was amazing! Honestly, this hotel exceeded our expectations. The hotel is located up to 30 mins from the airport, with no troubles with Grab (the local taxi app). We have read reviews about the delay during the check-in, but it wasn't. The staff is working fast and is very guest-oriented. We suddenly discovered that we had a day limit on our card and couldn't pay all amount at once, the reception staff suggested dividing the sum over a few days. The room was big and clean, and the balcony had a breathtaking view. The Wi-Fi works perfectly tho. We enjoyed the sea view, and it was peaceful. The breakfast served buffet with local and European dishes and various choices, and it was updated daily while we stayed. The restaurant is extremely good here. We have lived in Malaysia for almost a year and have had some bad experiences with the local food, BUT in this restaurant, we fell in love with the local food. Truly delicious (all of the dishes). All-day dining made our stay enjoyable. The staff is very friendly and ready to help with everything. Nearby are lots of street cafes. It was nice to discover them.

The pillows smelled bad like they weren't dry properly. Exceptionally for us – we miss the dryer in our room. There wasn't a place to dry clothes after the pool or sea (ofc you would say that it is possible to dry them on the balcony, but most of the railings were occupied by birds' poo). Yeah, it does not seem to be a problem, but still.