The location of the hotel was outstanding -- perfect for walkers which we are. Very easy walk to beautiful Vondel Park, easy walk to all major museums, and to Center through wonderful shopping and restaurants. Hotel is on side street so very quiet, offers a great hot and cold breakfast. Staff is friendly. On the down side: our room was on ground floor next to delivery door. Linen trolleys lined the hall and even blocked our door. There are LOTS of stairs. Luckily we travel light so could negotiate them ourselves as help was not offered. Internet was very poor but luckily I had my own service with unlimited data. Tv entertainment limited. And it was expensive -- by far the most expensive hotel we stayed in on our entire trip. If not for excellent location we would have been very unhappy.

The location is perfect! It's on a quieter side street just a short (less than 5 min walk) to an active shopping and restaurant area. All modes of transportation are easily accessible from here -including a bike rental shop. It is close to a huge park, grocery stores, cafes, museums, and beautiful architecture. For an extra fee, you could enjoy an extensive breakfast to begin your day. The air conditioning, fairly big room, large working windows and comfortable extra large bed made our stay extremely comfortable.

We had no complaints.

Our rooms had a nice view to the inner gardens - trees and bird visitors. Bathroom and bed comfort were the best: I loved the floor heating in the bathroom, the shower mechanics (finally no cold water coming at your head right away), also loved the amazing towels and bed linen and the comfy bed. Bathroom had an overall strong modern character. Restaurant interieur is charming with a wide variety of choices for breakfast. We also liked the bar. The lovely staff stored our suitcases locked away after checkout, they have limited room to do so though. What was neutral, overall, is that this is an industrial hotel endeavur squeezed into a narrow-passaged old townhouse with uneven floors. A little confusing as the charm gets lost, but the corridors stay for you to navigate around others.

If you absolutely need Wifi, stay away. We had literally none but could do without. There is a sign of wear on some of the rooms. Could have done with more direct light above/in the bathroom mirror to e.g apply contact lenses, and more surface to store toiletries/contacts/medical stuff.

The buffet breakfast was excellent! There were many available options and freshly prepared. The hotel's location was very convenient to walk to most of the museums and other sites within the city center. It is also located in a quiet neighborhood and near to a gorgeous park.

The room ventilation and temperature regulation was not ideal. The airconditioning was not ON and the monitor is on 'heating'. Understandably so, as the weather was transitioning to warmer termperatures. However, there should have been a better back-up or something to air the room and make it more comfortable. It was not inviting to stay-in during the day as it was too warm and a bit stifling.

the location and size of room. bed was very comfortable.

Our room wasn’t ready on time. we were told when we arrived that would could drop our bags and return at 3 but room was not available until 3:30. Main shower head did not work and it took approx 5 minutes for water to heat up. There was a permanent make up stain on one of the pillow cases along with rips in the towels. The fridge was not topped up after use therefore there was no water in the fridge even if we wanted to pay for it (which we did) We voiced these issues to reception but it was clear that they fell on deaf ears. It was a shame that a build up of small issues made the stay less enjoyable especially when they could all have been fixed. The staff members uncaring reaction made to even less enjoyable.

The hotel is beautiful, nice lobby with places to sit and rest, I did not visit the hotel restaurant, there is an elevator in the hotel but I was on the ground floor. A large room with 2 levels, you can control the intensity of the light in the entire room, robes and slippers are included, air conditioner built into the ceiling. In the upper part, a bed, 2 armchairs and a table, next to each side of the bed there are 2 electrical sockets. In the lower part, a cupboard with a mini bar (expensive), kettle, coffee/tea, glasses for hot/cold drinks and wine (each type separately 2 glasses) in addition a table (kitchenette?) with 1 chair and 2 sockets and the bathroom. A beautiful bathroom, there is a separate shower and bathtub, 2 sinks and 2 faucets, the hotel provides disposable toothbrushes, tissue comb and other nice accessories for the stay.

The blanket was small compared to its cover but still very well covered 2 people, it was tucked into the sides of the bed so we hardly felt it and only noticed on the last day. Beyond that there are no other things.

The location was great. The hotel was lovely. clean and spacious

We stayed in the loft, and were aware of the fact there was no lift. It was tough going by the last days though. It was a very hot week, and the loft was stifling hot. There was aircon, but it turns off after about 30 mins. So i was up a lot during the night turning it back on. Next time i would book a lower floor.

Location was great. Staff were lovely,professional and always happy to assist with any questions. On arrival Mohammed checked us in and was very helpful with all our questions. He always greeted us with a smile and was genuinely interested in hearing about our day, he made our stay in Amsterdam memorable with all his recommendations of things to do and see.

Wifi was not working when we arrived. It was stored by the time we woke the next morning

The bed was very comfortable and big. Was not just 2 beds pushed together, which was great! Staff were friendly and attentive and helpful. We didn’t get a chance to use the bar or restaurant but it looks clean and spacious.

There was a bad smell in the bathroom when we arrived, which I think was the shower drain but once we ran the shower it was gone so maybe it was just a dry drain. The corridors were noisy as the doors were maybe a little bit thin, which made it hard to sleep in the morning past 7/8am

staff professional & helpful.Comfortable & clean. Good location central to most attractions.

menu deceptive . ordered salmon & vegetables but received a piece of salmon only with tiny garnish of veg. When this was raised they took 50% off bill. Poor bar service when hotel was busy. ( Kings Day)We & others waited in excess of 30 mins for drinks in the bar. One staff member running bar & waiting on tables in very full restaurant! More forward planning to cover the bank holiday would have been a good idea.