location was great, off the main area so it's more quiet but right beside everything. walking distance lounge area was chill kitchen was big bookings only shows that there is one washroom area but there are MULTIPLE private washrooms which i did not expect. lovely surprise staff were extremely friendly and helpful this is a quiet and less social hostel if you're looking for that. good place to settle in if you're trying to see nature in QT

i had a situation within my room but the staff handled it professionally the rooms have a musty/body odour smell even if you open the windows the kitchen didn't always have the cloths to dry kitchen stuff and i wasn't a fan of the spray bottle as a soap but i understand that it's a hostel so people waste soap a lot

The location was fantastic. It was literally one street behing Stanley Street, the main bus thoroughfare/interchange station for buses going to and from the airport. The hostel itself was really friendly. It attracted a nice crowd. The room was small for the amount of the people but they were very accommodating. I have a CPAP and made a special request to be away from people so as not to disturb them. They put me in a bottom bunk next to a power point so I would be able to plug it in, as well as all my other devices. The beds had privacy screens that you could draw closed so no-one else in there really knew I had that CPAP. The bed itself was not the most comfortable, but it wasn't the worst I've ever slept on. I've travelled a lot and compared to even my most recent trip to a 4 star hotel in Thailand, that bed was heaven in comparison. It wasn't the biggest for someone who needed more room for a CPAP, but then again, I'm staying in a hostel - what did I expect!? It was fine for what I needed it for - somewhere to rest, somewhere to have a shower, somewhere to eat breakfast.

The cleanliness of the room wasn't fantastic at times. For example, in the crevice between my bed and the wall, there were chip packets, crumbs etc that had just been left there who were gross enough to eat on their bed and chuck their rubbish down the side. I pointed it out to the receptionists who then gave me the rubbish grabber tool to remove the rubbish myself. I did, because it was disguisting to look at once I knew it was there, but perhaps the hostel staff should have cleaned it before I arrived.

it have a really good location and easy to reach, near shops and cafes. The room is spacious and gets plenty of light. we also enjoy the balconies in front of our room and kitchen to get some fresh air. The bathroom also clean and large, conveniently located near the room so the shared bathroom is still easy to use and give freedom to use.

As we get a room below the stair and near the common room and kitchen, we have to bear with the noise. However, when it near midnight, the noise is decreasing, and we can still get undisturbed sleep after 11 p.m.

We are an older couple, husband with an ankle injury so being close to town was important. The apartment was great it ticked all the boxes. We were able to eat in with the kitchen. We had our own bathroom facilities. The apartment was as clean as an older building can be. Bed was good if not a little small for two. The heating was good in both lounge and bedroom. The staff were very helpful and pleasant. Very close/convenient to the number one bus travelling to the airport.

The roading construction outside the building made walking a little hazardous and being able to find the road to to Haka lodge was a bit of a lolly scramble. The early morning wake up call from the graders not what one would wish for on vacation. The general feel of the place is that it really needs a bit of a paint especially in the apartment bathroom. Disappointed to see the washing machine wasn’t working. We had a fire alarm at 5am one morning. Not sure if anyone knew what was happening. Didn’t seem to be any plan of action should there have been a actual fire. Value for money.. Not sure.

Staff very approahable. Plenty of hot water, 2 kitchens, very warm.

Some guests did not properly tidy up after themselves, eg. Wet floor in bayhroom, enen though shower mats provided; microwave inside not wiped after use; used glasses left lying around.

Lovely and comfy. The staff were super friendly and really informative for things to do.

Wasn’t enough toilet facilities I feel. I think there were two, on our floor there were two rooms but seemed everyone in the building came upstairs to shower and use the toilet therefore making it a bit tricky to use as both toilet and shower were in that room.

very friendly and helpful manager, he met me outside before I even got off my motorcycle and assisted in finding a suitable and safe park. other hostels require street parking. really good shower but needed to be first up to be best dressed

I dont like the big security access code but I do understand why it is needed.

Convenient location near the heart of Queenstown. Apartment space had everything we needed and was very spacious.

We had just landed and had a long day of travelling. Heard loud footsteps and voices from downstairs when we were trying to sleep around 10pm which was a bit disruptive but otherwise our stay was enjoyable

Great location, great privacy in the rooms and despite the kitchen being small, it was never crowded

There was no first aid kit although after I queried they did invest in one, it was loud on weekends, especially on the ground floor with the people above

Location is fantastic, literally minutes walk from everything you need. We stayed in the apartment which was fantastic value for money. Reception staff were always super helpful.

Got a bit cold at night but they provide extra blankets to keep you warm :)