Location (almost every point of interest in 15 minutes by foot), soft bed (enough for small family), temperature in the room, shops and bars around (7-23 food shop just against the hotel) , self check-in/out, no noise during sleep time

Minor things like no tv set in the room (shared in the lounge), no daily cleaning, shared fridge (our food was thrown but we signed it, just may be for the next time you must have a white bag and black marker for signing). I know that they are minor and to keep price low (Bergen is not a cheap city), but at least let us know about having necessary bag/stickers for the fridge (or providing some, don't think that they are costy) will be great (may be we should ask concierge).

Great location, easy to find on foot. Most incredible view of the mountain side and houses. Spacious budget room. Nice lighting. Rain shower head. Staff were super friendly and helpful. Downstairs lobby has a nice vibe, places to chill / make a coffee.

The check in machines are very slow, glitched for us and didn’t dispense any room cards but the staff helped resolve this. Towels had stains on them. Couldn’t see any bugs in the bed but felt itchy / crawly each night. Air conditioning system wouldn’t let us control the temperature even though it was meant to, but window opened to let in fresh air. We used the laundry facilities because we were desperate, looked like no one maintains them - but they worked well enough.

The location is spot on. Very close to amazing restaurants and bars (unlike Port area/Bryggen, which is much more touristy). The main sightseeing area is 10 min on foot. The room was clean. Our initial room didn't have opening window, but we were able to change it. Towels were added whenever we needed them. Self check in and check out are smooth. The room was on the smaller side but nothing concerning. There is also a great rooftop area where you can have a drink or a bite to eat

You have to be aware that this hotel doesn't have as much staff as you would expect. There is no room cleaning unless you ask for it, no towels unless you ask for them, no included breakfast, no a la cart restaurants or bars in the hotel. There is no TV or coffee machine in the room either. There is no reception, check in and check out are all done by you. For us, none of this was a problem, but you need to be aware on how the hotel functions

I stayed at Citybox Oslo the night before so I already had a good impression of the cleanliness and the modern check-in/check-out system of Citybox. They both have a common kitchen where essential utensils are supplied and we could sit down and have our dinner, which is nice. Next time I travel to Bergen or Oslo I will stay here again :)

The room is overall really good, but compared to Citybox Oslo, there was no heater embedded in the bathroom floor, and the shower doors could not be closed fully so the water leaked out. I wish there were a bathmat because the floor was quite wet after a shower.

Very close to Grieg car park (couple of minutes walk) and 5/10 minutes into tourist centre of Bergen. Easy walk to Floibanen and public bus stop to get to cable car for Ulriken even closer. Some food options near by for eating out and two supermarkets very very close. Hotel has microwave and small fridge so can make your own lunches/dinners to save some money. There are a few table and chairs to sit and eat lunch.Room had a hair dryer and there was a laundry room with washing machine.

Floor/plastic carpet was very hard and bit abrasive. Self check in worked fine but personally I prefer a human. Breakfast not included but we knew that- you can get10%off at coffee shop/bar next door but we didn’t try this. Also 10%off at neighbouring pizza place

It was very easy to check in and out of. It was very close to a supermarket for picking up food early or late in the day, and fairly close to the bus and train station. Very good, clean and secure no frills hotel with comfy bed.

The property is about 5-10 minutes walk from the bus/train station which was fine for me, even with luggage. Bryggen was about another 10 minutes walk away. The property has two lifts in the foyer accessing different buildings, though each building was accessible on each floor. It wasnt immediately clear that either lift could have been used. The control panel for the airconditioning unit was quite bright when I turned out the lights, however it was easy enough to tape something over the panel to reduce the glow.

Not sure if my room was specifically quiet! A big group of noisy lads were starting a party 2 rooms down, on my second night with very loud music. It wasn't that late so I didn't say anything but about 30 mins later the party was stopped by a male staff member who seemed to handle it very well. I was relieved and the lads stayed quiet! 😁 The lady on duty when I arrived lent me a kettle for my room which was great! The Thai restaurant/takeaway right across the road is great.

There wasn't a breakfast buffet although the adjoining cafe did one at discount. However, the cafe worker didn't know what they offered. I went for a good buffet at another hotel in city centre.

A 6 minute walk from the bus station and tramline. Just what I expected. Felt very secure, which is important for a solo traveller. Loved the communal microwave and big fridge.

The techie checking in process. The machine was high and the screen caught the elactric lights. When you're exhausted by travelling it was hard to juggle your printed off A4 sheets you came with and then instantly remember your room number when it flashed up , whilst standing in a crowded small lobby with customers going in and out using their key card. By my 3rd stay in a citybox I will have got used to it . I saw others struggling too at check-in and if the one staff member is somewhere around the building and not in their office to call then it's hard to get help. Sooo- an unfortunate 'welcome' to an otherwise great experience.

Apart from the audible distractions from neighbours during part of my stay, everything went perfect. I loved the room, specifically the pillows. I stayed for about 9 days and I had a great experience with the staff and the facilities. Would definitely recommend to any travellers. Please keep in mind that the rooms may not really be too soundproof. But everything else is quite comfortable.

I felt that the rooms are not in the "soundproof" category as claimed. I could listen to my neighbours from all sides. I think at some point my neighbour was having a party at some point and it was indeed annoying having to listen to my neighbour in a "soundproof" room. I believe it was since I had to sign up to the wifi portal every day for 9 days that it felt quite annoying for me.

The room was nice, and the total area was big, but the portion of the bathroom was a little too large. The bed was large and comfortable. There were a lot of power sockets in the room, which was perfect for us. The common area was clean and tidy because the staffs clean the place frequently. The supermarket was just across the street, making living there even more convenient.

The breakfast discount didn't make the price of a simple breakfast reasonable since there were limited options. It was also hard to find the current price information for the breakfast.