reception was warm and welcoming .check in was smooth. we had some requests for the room type and location and all of them were arranged very well (we had pool view from the window) absolute value for money we paid. we had paid stay with included breakfast (recommended) and we think it was very good considering the money charged and breakfast staffs were very cheerful and friendly. The pool was ok and but paintings around the walls and hanging flowers made the atmosphere beautiful.

housekeeping could be a little bit more careful with cleanliness of bed linens as there were small stains but nothing major to really complain about. overall cleanliness of room was very good.

Size of the room 201 was really nice, comfortable bed and pillows. Location was perfect for us, not in a crowded area as it is not by the beach. It was an excellent option for us to explore areas we planned. Pool was really good as well and quiet for the week we were in! Once in Algarve, we are definitely staying here again.

They forgot to clean our room for a day, which was solved for the following days after my complaint.

location highly convenient, housekeeping was thoughtful and thorough. reception was helpful in tending to our needs. bathroom was clean and shower was well maintained. kitchenette was well furnished for basic needs. overall room was in good condition and clean.

pool was small and shallow. room phone to call the reception was not working.

The food was very good and diverse, the view from the room from was amazing. The swimming pool was clean and the water was not so cold. The lady from the reception was very nice and helpful, we checked in ealier thatn we expected. The room service was very nice, the room was equipted well, everything you need, even small kitcken to prepare food by your own.

The room had a modern bathroom, was very spacious and had a kitchenette would be perfect for a long stay. Located perfectly within Lagoa and close to many beaches, just a cheap Uber drive away. The area is quiet at night, and has some tasty/well-priced restaurants within walking distance. The staff was very helpful, allowing me to leave my things in a secured room after checkout, and helping me with anything else I asked. The pool was large with lounge chairs, perfect for relaxing.

For the price, I did wish the breakfast was included; however it was only 6 euros, so that was fine. Also, when I tried to book through Expedia it said nothing was available, but then went through another search engine, I believe Booking.com, it did have rooms available. I don't believe this is the hotel's fault, but maybe something to look in to.

The staff where very helpful and would solve any problems quickly

I asked for a room over the pool when I booked with yourselves and upgraded to room with balcony but did not get this,the shower was too small you could just about shower and steps in kitchen dangerous

Big bed, comfortable. Kitchen to cook in. Little balcony. Batroom small but practical. Pool and pool area looked nice, though I didn't use it.

I think they should have a sponge, t-towel and a couple of satchels of washing detergent, considering there's a kitchen. But was told you have to pay extra for that.

Nice apartment, clean, super friendly staff, good value accommodation

Kitchen could have had some more utilities, but we bought some detergent and cleaning cloths and left them for the next people :) so not big of a deal :)

I arrived at the hotel about three hours before check in and as my room was ready, I was able to check in early. Bonus 1. I was also given an upgrade to a bigger room with a balcony. Bonus 2. The room was very comfortable and the staff were super friendly. I'll definitely return if I visit the area again.

The staff were friendly and helpful.The food was good. The studio was really good. It had more than you needed. It had a nice pool and loungers

There wasn't anything we disliked we were really happy with everything. If it was on the coast we would go again. We were on a walking holiday, if we were in the vicinity again I would definitely stay again.