Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

A 10 minute walk to Yong-san station, very nice staff, delicious breakfast, close to a grocery shop and ATM in the nearby connected hotel. Nearby shops open between 9 and 10 am

Price was a bit much. They were inconsistent with a promise they made when we checked in, so you shouldn’t trust their every word. 

Central location, away from traffic, congestion, and frequent protest demonstrations. Mall/grocery nearby. Convenience store and restaurants in Novotel next door. Our unit had 2 bedrooms and 2 full bathrooms, as well as a kitchen and office. Very spacious, nicely appointed, quiet rooms, comfortable beds, very clean and modern, service was good, very nice gym.

Construction made access to mall more difficult, but otherwise, location is central and easy to access all of Seoul by cab or subway. We did request extra blankets, but they said they didn’t have any available (?). They did supply some extra sheets.

The room was amazing. Lovely big bath and shower, kitchen area with washer/dryer and washing liquid included. Instructions for using appliances in English. Room service food was nice. Nice view over the city (although booking.com said river view which we didn’t have). We unfortunately didn’t get a chance to check out the pool or roof garden but both sounded great.

It was a bit far and difficult to come from the train. to be fair, I think it is normally easier but the station exit is having work done so dragging luggage up and down a thin slope with uneven ground wasn’t easy. Not the fault of the hotel but definitely affected our stay. Also a bit out of the way in general and difficult to find food options outside of the hotel, especially at night eg 9pm.

The facilities in our room

We were not allowed to extend our check out for 2 hrs later than the usual check out time.

The room is a little bigger than the others in Seoul. All the facilities in the room made our stay very comfortable. A variety of breakfast buffet was great. Every morning they served the slightly different food so that we really enjoyed the meals during our stay.

We stayed in this hotel for a week and hoped to get a room which is in the high-rise, but the long term guests had already occupied the most of higher floors because they also offer a residential hotel services.

Comfortably sized, well appointed Suite. Good housekeeping, nice touch to provide detergent and dishwasher liquid. Efficient and helpful Front Office. Good choice at breakfast. Five minute walk to Yongsan subway/train station.

At $500+ per night, a bit pricey for its location and facilities. Not near any significant monument/area of visitor interest. Not many dining options in close proximity

My family liked everything about this residence. Breakfast was great (better than other 5 star hotel that I stayed in youido.) Staff were super helpful. They bring the deliveries to your condo.The condo was quite. I didn't hear any noise except some construction work during the day that was warned in a letter and the fan.

It would be nicer if I had control on that fan. Only big minus was that the hotel was not able to give us Tax Refund receipt at the end of the stay, which could be a big saving for me.

This hotel is fantastic! The room is so spacious and there are even cooking facilities and washing machine included that served our family of 6 wonderfully! It is also situated beside Yongsan station which is so convenient to go to all the popular places around Seoul. There is also an ipark mall 5 mins walk away which provides food, entertainment and shopping pleasures to our whole family! highly recommended to all who is visiting Seoul!

nothing

The view was outstanding and the bed and blanket were incredibly comfortable. The staff was kind and courteous and comfortable with language accommodation.

The AC in the suite was not in good condition so the room was slightly warmer than I personally would prefer. I tend to keep my rooms around 20°C and the room was stuck around 23°C. Also the main lobby had a nice fragrance but it was a little too strong.

The bed is very comfortable, and the room was big

They charge extra money if you want salt!! The location is not the best no restaurants or shops only small shopping mall that close at 20:30