Everything for children was great - pool, slides, softplay, animation programme, theme park, etc. Beach was close and wonderfull. Staff were kind and helpfull. Transfer to airport and back was very good as well.

Food could be of a much higher quality. Rooms were not very spatious, but sufficed. The room was very noisy - we could hear very loudly everytime somebody talked in the hallway, also all of the noise and music from the stage area was very loud. The first two days, there were also renovations going on in rooms next to ours, which were very loud and went on all day.

great location

Excellent location, great in-house facilities, friendly guests and great staff.

The only negatives I can think of are; some of the food was a little under-done in my opinion and the hotel should provide irons in the rooms or have enough available. I tried asking several times but was unable to get one and nowhere locally sold them. To avoid this, I’d suggest bringing a travel iron with you or request one is provided when making your booking.

we liked everything.

that swimming pool is open only until 18:00 also that where is golf playing need to pay extra we didn’t want to play golf but we want to have a look that area and Its not allowed to enter that area

The resort is very child-friendly, from the entertainment choices, to the fun house, play areas, and the water park. The staff's attentiveness to the children was fantastic, and everyone who interacted with us genuinely seemed to enjoy what they were doing. The buffet meals had nice varied options, from salads to grilled, sweets and the usual fries/pasta/nugget corner. The hotel was also very clean for a place with so many children - the table staff at the buffet was very kind and active, public toilets and areas were constantly cleaned up, and room service very quickly tidied everything up.

Unfortunately, one side of the water park is not properly anti-slip, so we had an unexpected ER visit due to one of the children falling. Maybe it's a bit picky, but the grill area was not of good quality. The options were quite diverse but I think to the detriment of cooking it properly - the meats were hard, the squid was squishy. It would've been better to keep it simpler but with foods more suited to that fast-paced grill environment. Last but not least, the rooms facing the event area can get noisy, as the activities can run past 22, 22:30. The lights in the balcony also bizarrely do not go off until midnight, which in our room was annoying. These are not terrible things but worth mentioning.

comfortable, good location, everything spotless, breakfast super nice.

not much, but the pools were cold at this time of year (even the splash park)

Kids facilities are just perfect! The staff was helpful and the rooms were nice and cleaning was every day. As for food there was a wide choice and we could easily find what we like. Hotel offered nice animation and sometimes offered Soft Play open for kids, while the parents could enjoy the animations. Te pool was very nice and tidy.

This is not a place for people who do not like noise. There there are very noisy frogs and the guests can make some noise too. But this was still ok for us as after full day of activities we would not mind so much. A pity that the water is not heated in the splash park.

The whole staffs are very helpful and children friendly, the facilities of the Katmandu Park is good for children (also the parents), 5 Minutes walk to the beautiful beach and the variety of stores and restaurants around the hotel, the kids disco is so fun and communicative. They opened the restaurant for us at 4.30 am because we have early flight :)

The food is very basic and didn't change much the whole weekend, the temperature in waterpark is still too cold in April, but it might be more fun in summer. The towel policy, took to much time. The room is not having sound proof, we could hear everything from floor, room neighbors and the street.

location is ok, 7 min walk from beach. Fresh and tasty food in every meal time. lot to do with kids, nice evening shows.

didn’t spend time in pool area because water temperature was cold, it was nicer and warmer in the beach and in the Sea. Same problem with Splash Park. At the begging we got a dirty room, they gave us a room for one night in 1st floor and then we got our room in next days afternoon.. long wait and miscommunication. Hofel is good for families with kids between 2 and 12.

This hotel was excellent overall and proved to be great for a young family. we arrived quite late on our check in date but were seen to immediately and also were upgraded. lots of info was provided to us by the concierge and we went to our room. the room was fine, maybe a bit small but it wasn’t like we were staying there all day. the hotel has so much to do, we didn’t even get to do it all! the location is perfect and has a bus stop right outside that took us to the sea life aquarium and it was a short walk to the beach. staff were all excellent and very friendly

the only thing was the dinner… it seemed very samey each night and was pretty bog standard