the hotel, location, food and all staff were amazing apart from one bar man who worked on the pool bar

the guy on the pool bar was very rude, tried to close at 3pm instead of 4pm, there was a que full waiting to be served for food and he kept turning them away. my sister asked for chips he stated there was none, he told her salad only (she's a larger lady) then served other customers chips for upto an hour after! when I told him I was going to report him to reception he changed his attitude!

wonderful hotel, I would give four stars. Recently refurbished, great location. You consider living on the beach, two minutes walk. Very comfortable rooms, cleaning twice a day. Towels were changed daily. The choice of food is good, there is always something to eat. Special thanks to the staff, wonderful friendly guys, always ready to make concessions. I rested with my seven-year-old son in July, and we want to return in October. We do not consider other places.

very clean complex and nice buffet breakfast

street side very noisy even doors closed

Location was good, as well as the food. The swimming pool had a nice athmosphere. Good refurbishment done - nice common areas in the permises.

Had to wait up to half way through of the holiday to get a double bed - which ahould be there from the beggining - as that’s what we have booked; No air conditioning for the first 2 days; Bedroom door being left open by the staff one day for god knows how long; Bathroom would flood everytime we had a shower; Balcony door wouldnt properly shut.. hard to to book a time to speak with the manager, etc.

It's a big hotel with a good option of food for breakfast.

A hotel doesn't have towels for the beaches. Also, my room didn't have a fridge. It was available for extra pay. 1 week for 50 euro. It didn't was any transfer from the airport to the hotel for solo travellers. My flight was delayed to Majorca and there was a huge queue to taxi at night and didn't have any night buses.

The location was excellent in terms of being close to all amenities. It's away from the main strip - more torrenova than magaluf, which was better for me.

Ear plugs are a must. Noise levels on a weekend from both inside and outside were high not particularly the hotels fault though so armed is forewarned.

The location is great. You're right in between Magaluf and Palmanova. You can easily get to the beach, bars and restaurants.

Once you shower the entire bathroom turns into a pool. There's no way to avoid it. The bathroom sink is too small so you end up splashing water everywhere. There was a wall next to the toilet seat which made it difficult to sit. There are lots of design problems in the bathroom although it seemed to have been renovated recently. The main courses at the restaurant were all made of pork and turkey which I don't like. I haven't seen beef or lamb even once. Not sure why.

Perfect location, wasn’t too noisy and close to everything you’d need, staff were all lovely, I was alone and felt very safe, the pool beds are lovely and comfy

I just would have liked tea and coffee making facilities in the room

The facilities and room were really clean. Pool area was nice and plenty of sunbeds available without having to get up early. Also the building is air conditioned so can always nip into the foyer to cool off as they have beds in there too.

We wish our room had a mini fridge, we had to buy fresh cool drinks everyday as they didn’t stay cold enough in our room. We also wish breakfast had more selection and the bar opened before 12 as we had to go out to buy water etc to a nearby shop.

Great location close to strip and lots of quieter bars near too, close to the Beach rooms got cleaned everyday had a nice pool

Nothing