Everything was excellent! The personnel is super friendly, helpful and correct, especially the people at the reception as well as all the staff in the buffet area, Mery is the best in accommodating and make people feel good, she is just great! We had half board and food is amazing, fresh fruits and juice for breakfast, bread, omellettes and pancakes, and much more, the same for dinner, several options per day, with always fresh salad, embutidos, and different dishes of fresh meat and fish, paella, rissotto, asiatic cuisine, etc..amazin! apartments are very comfortable and always clean.

The only small thing I would comment is the light they have in the outdoor corridors. It is always on at night and it may sound stupid but the light goes through the courtin in the room and disturbs a bit at night. We covered the window to avoid the light coming in. Maybe a light with a sensor would be a smart move as I think almost nobody uses that lights at night.

The buffet was a great choice for us having a toddler with us. Thus we could easily switch between dishes. I liked that the bedroom was separated from the living room. the swimming pool was great. there was sun the entire day, so at the end of the day the water was very warm. hotel was family friendly. not too much of noise and parties, however the walls are very thin, you can hear a lot easily. the bus stop was in front of the hotel and there was a direct bus to the airport. very convenient. Only 10 - 15 mins from the Palma Aquarium. the staff was very very friendly, all of them where very nice. it was a pleasure staying at the hotel.

it would have been more convenient if we had a room on the ground floor. now we had on the 2nd floor, not so easy to access with a stroller and lots of back and forth stairs caring an 11kg todler who's protesting for staying a little longer in the pool. but our room was quite nearby the restaurant and pool so that was already something and we booked quite last minute, so maybe indeed there were no other options.

Lots of outdoor spaces that are well maintained. Good location, near to the beach, shops and restaurants. Breakfast buffet was plentiful, cooked and cold. Staff in restaurant were great. Snack bar menu was good and service great and quick. Rooms cleaned daily, fresh linen and towels.

I booked the room as it said "sea view. " Not the end of the world, but we were given a limited sea view as there were tall trees in front of the balcony. Other hotels sell these rooms as limited sea views so you know what you are getting. In fact, I chose this hotel as I thought I would get a full sea view. Mentioned it to reception staff, but the response was disappointing. Please advertise as other hotels do. The superior 1 bedroom apartment was pleasant but pretty standard. The pull out bed in lounge became uncomfortable as the week went on. Not enough hanging space for 3rd person or dresses, so 1 of us didn't unpack.

Location is perfect. The food and dinning is very good. Thee is a good selection of different dishes and there is not too much repetitions especially at the dinner. The selection of wines (you have to pay) is reasonable. The service in the restaurant and at the reception is very good and people are very helpful. The view from the balcony is very nice. In the reception there are many different offers like tickets or car rentals etc. There are three swimming pools.

Everything was very good.

The room we had was very comfortable with a nice spacious balcony overlooking the pool area. Well equipped apartment with everything you could want. There were toiletries in the bathroom including hair conditioner. Good location with a couple of minutes to the beach and taxi rank and bus stop very close by too.

It was very quiet in the hotel as our of season so the entertainment was not well attended.

amazing buffet with large diversity of dishes, most of the things were also suitable for a toddler. Very polite, friendly staff wiling to help. Fantastic restaurant staff, keeping my baby occupied and entertained during the meals. Loved the location, so close by the beach, shops, playground. Excellent pools , adjusted for family. I particularly liked the baby club, where I could let my baby free running and enjoying company of other kids. Fantastic place to spent the hottest times of the day, while keeping baby happy.

Early check in could be optimal but I understand the hotel is busy and cleaning staff is working hard to get the rooms ready.

The hotel has an excellent location, with the airport and Palma buses stopping directly in front of it and probably Mallorca's nicest beach is 300 m away. The staff was extremely friendly and helpful. Breakfast and dinner offered an abundance of different meals with great variety every day. Each evening there where some fun activities for kids and adults as well. Car or bike rentals and various shops virtually next door.

The street of the hotel is rather busy with buses stopping every few minutes, making some noise, but its bothering only if you sleep with open windows (what i doubt most will do, due to the heat outside). Half board does not include beverages for dinner (probably pretty normal, but good to know). The staff in the restaurant was a bit to keen on collecting empty plates from the tables, I almost had the feeling they want us out the soonest. The hotel has definitely seen better days and it's not the most modern and luxurious establishment nearby, but provides excellent value for for money.

The staff were really great. A real credit to the place. It seemed like they have a nice dynamic which really makes the atmosphere. The facilities were excellent. The kids loved the pool and the sauna was brilliant. Breakfast was really great too.

The beds could have been a little more comfortable. I now have a bad back and it could well be due to the beds, or I’m just getting old.

A comfortable, clean, quite and spacey room with a perfect sea and sunset views. An excellent terrace at the roof. Every day the hotel crew hosts various entertainments for visitors and their kids. A number of dishes at Terra restaurant onsite where everyone could find what he wants. Many thanks to Francesco from Terra crew for an exceptional service, kindness and friendliness. We do definitely stay at Houm Plaza Son Rigo our next visit to Mallorca.

There is a lack of umbrellas for loan at reception in case of rain.

The food was fantastic, for breakfast and dinner. The staff was very friendly and the facilities were very good. The hotel and the room were very clean and the apartment had everything you need.

As it's a hotel for families, they could provide food for babies at the restaurant, like pouches, as I have seen in other hotels, but they didnt have anything. Also, it would be good to have a high chair in the room if they know there will be a baby