The hotel is conveniently located near the beach. The transport connection to Palma and the airport is also very good. We really enjoyed the food in the hotel’s restaurant. We were impressed by the variety of the dishes - every evening there was something new and special. Plenty of seafood, local specialties, exquisite desserts, to name but a few. The service was a top notch, both in the restaurant and on the roof terrace. Chilled smoothies, fresh fruits and snacks were always at our disposal. Our special thanks to Alex from the reception. He was very helpful. We got a little problem in our room. The problem was solved very promptly - we were offered a better and bigger room. So the rest of our holiday went smoothly. The new room on the sixth floor was specious, overlooking the sea, quiet and immaculately clean. We used to stay in another only for adults hotel. Booking Iberostar Playa de Palma we were not sure it would be quiet enough. Due to the wise division within the hotel into child friendly and adults only zones (sixth and seventh floors were child free) we were not disturbed by the noise. We’ll definitely recommend this hotel and come back some other time.

Some guests were smoking too close to the restaurant windows and on the balconies. The floor by the swimming pool was a bit slippery.

- the view to the seaside - the room - large enough, well divided between the bathroom and bedroom - the wardrobes are large and sufficient for a couple - the staff at the Reception - exceptionally kind, ready to answer any question, ready to address any issue. ALINA is one of them - she not only goes above and beyond her duties in relation with tourists but speaks fluently a variety of languages which is a great facility for tourists. - the staff at the Consierge, Monica, also very helpful trying to suggest activities most suitable for all tastes - the cleanliness of room is exceptional - the corridors smell of great fragrance - the breakfast is exceptional - with food for any desire - the hotel is very close to the beach and the passage is so facile and provides a point to wash off the sand, which is great because this helps maintaining the cleanliness in and around the hotel - the Riviera is so clean despite the flux of tourists and the restaurants offer a variety of international cuisine

nothing. all was exceptional

Excellent location, 1 min walk to the beach. They have towels to use, and the pool area is also nice. It’s not too crowded, we easily got chairs at the pool and beach. Beach is 6 Euro for a chair, and 6 Euro for umbrella, totally worth it. The airport is close, and Palma city is also very close. Our room was awesome, sea view suite, and we got a full sea view, not partial like some places. The breakfast is also good. I emailed ahead of time for info on some activities, the staff were so nice and helped me get the info. I would not hesitate to stay there again. This is very family friendly.

A very comfortable hotel that I would like to recommend to my friends. 1. Stylish and modern 2. The restaurant is impeccable, very tasty, a wide selection of delicious dishes, I don't know what people eat at home when they complain about the assortment and quality. 3. Comfortable king bed 4. Outside the hotel is a beautiful embankment with restaurants and shops. I liked the restaurants - Faro and Ginger, Mohito was bad 5. Loved the Sunsetbar, live music every evening. Good master classes are interesting for me and teenagers of 13 years old. Agatha and Monica are lovely, thank you very much

I think that I am not the first to write about a foreign design of a family room. An open bath in the middle of the room, as the designer imagined that 2 adults and 2 children would take a bath in this way. Advice for the future during reconstruction - remove the bath, enlarge the children's room, install 2 single beds of 1.5 meters each and enlarge the shower cabin. Everything seems stylish, but the bath is probably appropriate in a standard room.

Entire hotel was spotless, comfortable and felt so luxurious. All the staff were friendly and happy to help. The private roof pool terrace for star prestige rooms was incredible. Quiet, peaceful and beautiful which is exactly what we wanted. The location is ideal, a 15 minute bus from the hotel and surrounded by restaurants, bars and shops. Right next to the beach but slightly set back from the road so we weren’t bothered by the noise of the strip and it still felt private.

Beautiful and clean. Great local restaurants walking distance.

Direct beach access but it is a public beach, not part of the hotel’s property.

The breakfast offerings were spectacular. The staff were exemplary. The location was good but most things were closed in the 2nd 1/2 of February.

The checkin process was a real pain. I had received an email prior to checkin whereby I could enter our passport details, signatures etc. and supposedly would only need to pick up the keys. After taking the time to do the pre-checkin, when we reached the property we had to do EVERYTHING all over again, including passport pictures and signatures. Having said all that, I cannot fault the staff - they were very friendly and it wasn't their fault.

This was our third visit to the hotel. The beach is close and easy to get into Palma. Hotel staff were excellent.

We booked a double room and a family room. The family room says that there is a sofa bed for a child, but it is just a sofa that they made up with bedding. We didn't class this as a sofabed, its not really suitable for a child to sleep on as they could easy roll over and roll out. That was a bit misleading.

Breakfast, facilities (spa, gym, pool), and service levels, but above all the staff were exceptional (Amanda and Monica to name just a few). We were treated to a lovely welcome, only to find out our room had been upgraded on arrival to help accommodate our 4 month old baby. They also helped to arrange car hire and transfers at short notice, and no request was too difficult for them. We would all love to go back and stay again (for longer next time!)

Nothing.

excellent location, amazing pool area, stunning views from the hotel room, wide range of food with excellent taste. Probably best location on the beach (away from music hall, thanks god). Staff well deserves 5 stars. Will come back for sure

SPA area could/should be slightly improved, it doesn't fit into the high standard of other facilities. Also, would be nice to know prior booking that roof-top pool area is accessible for rooms on top floors only