The territory of hotel is very beautiful. Room is clean. Small kitchenette has everything for cooking. Bathroom has hair dryer, big bottles of shampoo and body wash. We had all inclusive - food was good, but simple, nothing really special. Stuff are very nice and friendly. Swimming pools are very clean. Hotel has beach shuttle few times per day. It is really very handy. Overall hotel is really good for family holidays or senior holidays. Highly recommend it!

We had small ants around the sink. Not a big problem, but little annoying. The buffet almost had no food choice for small kids, was difficult to find something for my 4 yo child.

There is a big pool with music and it is lively, then there are lots of small pools near the rooms which tend to be a bit quieter. The reception staff, waiters, snack bar, barmans and barmaids are very friendly and work very hard.

The restaurants get really busy so i advise to get there early when they open for a nicer experience. The entertainment is not great in the evening and during the day it could be better. The sports bar does not show much football and does not open until 5 pm and does not have sky sports or bt sports - should be renamed to "bar" !

The room was nice and spacious, with separate sitting room and kitchenette. Cleaning ladies very nice and room was cleaned every day. Choice of food was good and delicious. Close to the beach. Big resort, many pools, play area. Most of the staff were very nice and helpful.

Next to our room someone was feeding the cats and leaving food for them. Cockroaches were coming to eat that and few big cockroaches came to our room. It was not nice to have cockroaches in our room. We had to wear bracelets showing which board we have chosen. It was comfortable to have them all the time so we took them off. Last day of our stay we had not nice incident about not wearing the bracelets when going for breakfast.

Loads of pools and activities for the children. Really friendly staff. Great family resort.

The rooms and common areas were a bit ‘tired’. Would have been nice to get some more help with the room. the weather was pleasant so did not need air conditioning but I wasn’t sure I ever got it to work. The sofa bed is a bit confusing, it wasn’t until the last night that we realise it wasn’t a traditional ‘roll-away’ and it had legs to turn it into a double. This was despite messaging the property about it. The pools were a lot colder than expected. Ice creams not included in the all inclusive package at the pool bar was disappointing as then we needed to bring a wallet to the pool with us!

Loved our stay. Nearly every part was perfect. The apartment rooms were very clean and tended to daily, the staff was so friendly and helpful. The convenience of grocery on site was very helpful and it was a short walk to the ocean and shops of Playa Blanca. Lots of activities for our friends with children and the adult pool for us was very nice to find a more peaceful space. The walk around the gardens with the koi fish is a nice touch to the grounds. So much of the staff is multi-lingual, it’s so incredible and inspiring! There were so many things to the stay that were great!

The beds are the only room for improvement I could think of. They are a bit hard for my liking. Rooms with a queen bed option would be nice also, but this did not make me dislike out stay. Just a personal preference.

I don’t normally leave reviews however I felt like I needed to this time ! This hotel is amazing ! We’ve just got home from a great stay ! The staff are amazing can’t do enough for you ! I was especially impressed with the life guards they are always on it and always made us feel safe , the reception staff are incredible can’t do enough for you even printed off our documents for us to travel home. House keep is great room cleaned abs fresh towels each day , location is great little tip pay the 10 euro deposit for the back gate key it cuts off about 10 mins of the walk down to the beach but a taxi back is only €3.50, if your thinking about staying here do it there is something for everyone! Each little section has its own pool and the main pool with the slides and splash pads is amazing ! Again life guards are great if you need to find a sun bed although we never had a problem ! Thank you all so much for the best stay we can’t wait to return again. -The Winn family x

Nothing everything was fab

Tropical Island is a lovely place for families. Lots of pools and entertainment for kids. Apartments are spacious enough and well maintained. Plenty of sun loungers so no issue there. We didn’t eat in the property so cannot comment on the food. Little supermarket on site is well stocked.

Location means that if you are not eating at the property you have to take taxis to the centre of Playa Blanca. Easily walkable for adults but not for little children.

Cozy apartment complex that we visited before. The buildings, gardens and swimming pools were fairly well maintained and the maintenance staff were very friendly. The bed was fine. The balcony is large and is equipped with sufficient solid furniture. The small pool in front of our apartment was heated.

The main pool is very cold in winter. We are amazed that it is allowed that buses manoeuver forwards or backwards to the reception all the time, disturbing the peace every few minutes. Moreover this is dangerous for children. This could be solved much better and safer by providing a straight forward bus parking space just in front of the car park (whichs is only 20 m steps away from to the entrance of the reception). We don't like the loud music at the main pool, but that is subjective.

Good breakfast. Spa OK.

Long wait to check in. Could have done with a card in the room with Wifi details, how to call reception etc. There was poolside activities every day from 10.30 to 12.30 which meant very loud, awful music when I just wanted to read next to the pool. Spa was OK but the light was out in the sauna and the steam bath didn't work at all, absence of staff, No real fruit juice with breakfast.

The heated pools everywhere are nice. The property is generally well kept and clean (some details should be fixed) and the room service works well. The children really liked the mini disco ;)! It feels like a family place, other guests were nice. Reception staff was trying to be helpful.

Buffet in a “basement” that’s too small. Tables are too close, people have to wait, it gets really loud and feels kind of chaotic. On the other hand you don’t feel bad when you’re children are loud at dinner ;). They tried to decorate the room and it’s ok - but no good atmosphere. They should get another, bigger, nicer restaurant. Food was overall really ok. Location is not great in playa blanca - but it’s not too far from the promenade.