Quality Inn Johnson City I-26 exit 17

The property has an excellent location, it is an exceptional value, and the staff were super friendly! Our family include a dog; this property allows pets and they do not gauge you for them. The pool was clean, the ice maker was functional, the room had all of the standard amenities: microwave, fridge, iron, hair dryer, coffee maker, toiletries & plenty of towels. Management even allows guests to use the laundry at no cost after staff finish work.

The property is an older one. However, it is well maintained. I cant identify anything I did not like.

We had to leave early due to my boss having a heart attach and the hotel offered us a refund on the remaining balance without any question. When I go back to Tennessee, I will stay at this hotel again.

Absolutely nothing, the staff, the accommodation and the breakfast was more than I could have expected from a 2 star hotel. We went to deal with the death of my wife uncle. I have to say, the staff was OUTSTANDING...... This should be a 3 star or better hotel. The only issue was the ice machine that was broken down at the end of our building, but I didn't mind walking to the other building to get ice. Management was very helpful when I needed them.

The lady at the front was ever nice and the room was perfect.

I didn't like that the pool was not open even tho it was hot enough to and it was a holiday weekend. I also didnt like that some of the stuff in the work out room was broken.

I enjoyed how Jan and the staff were always making me feel at home

We were supposed to check in at 3:00. We arrived at 4:00 our rooms were not ready. The rooms were not cleaned as I would have wanted. I know the floor wasn’t cleaned just a quick sweep. I don’t know when the lamp shades were cleaned. I believe the people in-charge should do a thorough inspection. With a small amount of work I would stay there again. I understand that it’s hard to get help at this time. I think more staff would have made a difference.

The Staff was very friendly and willing to please. Extended stays (2 weeks) are difficult in the best of circumstances. The staff and facilities made my stay so much better.

I had everything I needed. I did not need or expect more.

Staff

A lot of noise

Bed was comfortable. Breakfast was good. Easy to get to from the interstate .

Remote didn't work properly

so so

plumbing problem in sink, water backing up from other rooms. toilet needs new bolts to hold down, rocky seat. beds could use a leveling up , felt like head was down, feet up in the air.

Front desk associate Jan was phenomenal

Plastic toilet seat needs to be replaced. It was peeling and a little gross.

This was by far one of the quietest hotels we’ve stayed in. Everything was clean. Bed was comfy. Fridge worked well. Staff was very friendly. Definitely a good experience ❤️

Road construction out front was a bit of a mess but that has nothing to do with the hotel!