The staff at Burntisland were wonderful! We had a mix-up at check-in — requested a twin room (even verified via Booking e-mail 2 weeks prior to stay) but were given a double room. Joan (I think was her name) was very kind and gave us a roll-away for the first night and then made sure that we were in a twin room the next night. Joan is a really hard worker and went out of her way to help us with other things. Also the breakfasts were the best of all the places we stayed while in Scotland — really amazing cook!

The rooms could use some updating.

Room and bathroom very clean, great freshly cooked breakfast,great freshly cooked evening meals,all staff very helpfull thank you all so much for making my stay so nice hopefully i will be back very soon.If traveling by train it is abit of a walk to hotel but from train station head to town center High Street and you can get a bus to Bowling Club and hotel is across the road on the corner

All great so nothing to dislike

Hospitality was great, though had to approach bar to find someone to check in, the hotel and bar was an older but very well loved place, rooms were small but comfortable and decent bathrooms for each. Clean, comfortable beds and pillows. Bar downstairs was well stocked for drinks and the small menu was very good. Food was quick and delicious and dessert was incredible. Breakfast was included and we had access to the full breakfast menu- food was again great and quick. Parking was behind the building, small area but locked overnight. Hotel was a short walk from the beach, a leisure centre and a park with playground. The staff were all fantastic, helpful and friendly, they had a very genuine Scottish charm.

Would love to have minifridges, signage for check in info would also be helpful. But really no complaints.

The rooms were spacious and smelled lovely and clean. The sea views were amazing, the staff were so friendly and helpful. The breakfasts were filling and plentiful the evening means available at an extra cost were delicious.

There was a mix up with our evening meals on one of the nights and our prebooked meal was unavailable however we were given complimentary free meals as compensation so really nothing to be unhappy about.

The staff were very efficient and helpful, nothing was too much for them. My room was basic but had everything you would need. It has a beautiful sea view. Looking across the sea at night time and seeing all lights coming from the Edinburgh was quite breathtaking. The food, I’m 63 years old and I have admit the breakfast was the best breakfast I have ever had, it was no fluke either. I had the Scottish breakfast three mornings on the trot and every morning the quality was absolutely spot on.

The staff were helpful, friendly and a joy to talk to. The room was lovely and clean. The food was great and generous. The view from my room was nice. What I saw in the pictures was basically what I got.

I couldn't get on the WiFi but that could have been me. I could have asked a member of staff but it never actually bothered me that much. You could hear a little more noise from the room next door than I would have liked. I think the partition wall was a little thin. This was not problem but can imagine it could be with different people next door. Would have preferred a proper reception area. The electric shaver point in the bathroom did not work but I could work around it. For me though I found these things minimal on my stay, I viewed them as easy fixes, any negatives were outweighed by the god and would gladly stay again.

we had a nice stay. good evening meal, good breakfast good selection of drinks at the bar. there is a train line at the bottom of the courtyard, but it was quiet and you bearly hear the trains with the window closed. It was a quiet and nice stay.

shower clip was broken in the room, it still worked ok, but probably would have fallen off if knocked.

its a small friendly hotel, the breakfast is great, and its easy walking distance to the railway station. I used this for a night out in Edinburgh, as its a nicer place to stay than Edinburgh centre at a fraction of the price. The bed was comfortable and the shower and bathroom were great.

I should have got a sea view room like last time, but having said that the road nearby was not noisy at night and I didn't notice it really so not actually a big issue.

The location was great, literally walking distance to the beach and the nearby pool, the views across the bay towards Edinburgh were stunning and the scenery heading into Burntisland was glorious. Access into the Fife region was easy either along the motorway or through the more scenic back roads. The hotel was kept well, the staff were extremely helpful, very pleasant and very professional. There is occasional entertainment on in the bar/restaurant. The food was excellent and an excellent selection of gins is available. There are 2 nice outside areas in which you can also eat and drink.

For us an 8am breakfast would have been better than a 9am start. Blackout curtains in the bedrooms would be nice. Room 3 could do with some soundproofing as we could hear the people in the next room go to the bathroom and walk around the room. There is a train line at the bottom of the carpark but the trains didn't run late into the night so that was ok and with the windows closed the noise was minimised. The rooms were a little on the small side, but very clean.

Welcome to the hotel. Size of bed and cleanliness of room. Good breakfast in the morning. Enjoyable walk along beach which is minutes from hotel before breakfast. Would have no qualms regarding staying at the Sands Hotel again and would recommend it to others.

It was only an overnight stay but could find no faults. Even the loud music in the evening did not disturb us.