We loved it here. I can’t say enough good things about this hotel. The staff are so lovely. The Crescent is an old hotel built in the mid 19th century. It is right in the centre of Ilkley, a couple of minutes walk from the station and right on the main shopping street. Yet you can still see the moors from the centre of town and it’s very easy to be right out on them in a matter of minutes. At the back is a modern extension and that’s where the apartments are located. We booked a self contained suite for a two day stay to visit family. There was one bedroom and a sofa bed. It was huge and had a proper kitchen with everything you could need. Spotlessly clean. The food is really marvellous too. We had an excellent breakfast each morning. It was served between the very civilised hours of 8 and 11. We loved the kind housekeeper who was so friendly and charming, as was Emily on the desk and every other staff member we encountered. We plan to return very soon.

One small niggle. The Wi-fi was perfect in the public rooms and restaurant but not good in the apartment. A message kept coming up from Captive Wi-Fi saying it wasn’t properly configured so perhaps that could be looked at. You could get onto it but it was weak and slipped off pretty quickly. I suppose it’s possible the apartments are too far away from the router and probably a booster is needed. That was really the only irritation. Everything else was perfect.

Peaceful room (even facing the main road!). The hotel was perfect for a quiet getaway. Easy indoor access to Bistrot Pierre and the crescent Inn making it a perfect evening for us as we didn't need to put our coats on and go searching for a restaurant. The next day, it is a perfect location for shopping and exploring Ilkley.

We had a very nice breakfast in Bistrot Pierre, but it was unclear what was included in your B & B rate. Even with trying to clarify with the waitress. The pillows were too soft for me, it would have been nice to have had an alternative pillow in the wardrobe etc. We found free parking 10 mins walk away (down the road and over the river), it wasn't a big problem for us at all, but can see it being frustrating for those who have a lot of luggage/mobility concerns.

Decor, bed (size, comfort, pillows etc.) Everything lovely and clean. Liked that the rooms were names and not numbers! Lovely bedding and towel quality.

Not a big problem but hair conditioner would be appreciated as part of the toiletries. I can't do without it but didn't take any as toiletries were listed as provided and I usually find both shampoo and conditioner are provided in most hotels of this standard. Only one pack of biscuits and I think there should be two different packs so both people have a pack each and a choice!

The staff were very helpful. We were in Ilkley for a wedding and arrived at the hotel before the wedding. We hoped to at least get our keys so that we could get in later that evening after the wedding reception without having to return before the reception started to check in. The rooms happened to be ready early and they not only gave us the keys to all our rooms, we could put our bags into the rooms saving us having to do that later.

Onsite parking is only available for the (3?) suite (family?) rooms only. The description, or maybe the list of facilities needs to state this and that parking for the other rooms is available using the town's parking facilities which includes the town's main 24 hour carpark just opposite the hotel.

Excellent location and super comfy king sized bed. Excellent and generous breakfast included. Would recommend and would stay again!

Carpets could probably do with a refresh and no hair conditioner in the bathroom. The bar downstairs was decent and convenient but had a large TV dominating the room and the lighting was quite bright - would be better with no TV and lights dimmed! The beer was also no great (same as at Ilkley Tap which was excellent but something wrong with the pour)

This is a beautiful old building right in the centre of Ilkley. The bedroom was clean, lovely comfortable bed and pillows like clouds. Our room was small, great for an overnight stay but it had a lovely bathroom with a great spacious shower. Breakfast in the restaurant was fantastic, good food and friendly staff. We would definitely stay here again.

Only a very minor thing, our room was very cold when we arrived and probably only to be expected in an old building on a cold February evening. We put the heater on and went out for coffee, by the time we got back the room was toasty.

Breakfast excellent, cooked fresh, good choice, eggs excellent. Yorkshire Tea, proper tea! Room generally very clean although the window cavity could do with a regular clean. The bed-mattress was amongst the best I have ever experienced (Sealy- Ennerdale mattress) and will buy this next time I change the mattresses at home.

One of the staff members at breakfast spent more time on her mobile than was correct (this was not the company telephone but personal) and therefore forgot one of the orders and left the toast on the servery from the kitchen for 5 minutes, resulting in it being both Luke warm and soggy. She then had to be reminded to bring butter.

A great location in the centre of Ilkley. Lovely period building nicely decorated throughout both rooms bar and restaurant. Room including bathroom and bed were all a good size. Breakfast was really nice with different options such as steak and eggs included in the price. Also option to eat outside which was a lovely bonus on a sunny morning.

Only negative in the room was that the upholstery on the chair in our room was badly torn and needed repair. Slightly limited breakfast options for vegetarians, but food was good.

We liked the large bed and bedding also having a bath was a bonus too. The hotel location was great, we really enjoyed our breakfast also.

Although we enjoyed our breakfast, we would have liked the choice of some fresh fruit and yoghurt before having a main course. Also the lack of parking, we’re aware that isn’t the hotels fault but had we known about it we would have chosen public transport instead

Loved the breakfast, the room was clean, bright spacious, staff were the best! I have never been anywhere before where absolutely every member of staff could not do anymore for us! We also got our room cleaned and water replenished every day!

There was no light in the hallway working leading to our room (The Ilkley suite) and the TV played up a little. The shower door wasn't holding the water either. But honestly everyone was just so nice, I didn't want to complain!