The leisure facilities were good, as was our room, which was one of the apartments/suites. The bed in particular was very comfortable. The staff were friendly, especially the breakfast team.

Do not book and eat dinner there. The food is poor quality and the service below par. Instead, walk no more than 5 mins along the canal to the Bay Horse, where the food, service and overall experience is vastly superior. The hotel is in need of an update/refresh.

Nice hotel and clean

Lack of coffee milk sugar and loo roll in the room, When I asked at reception the receptionist she said that some would be sent up but they never arrived so we had to use the main hotel lavatories

The location is fabulous, the ability to walk Canal side into Skipton is really nice, we have stayed 4 or 5 times.

The room was absolutely lovely, the restaurant and bar are now equally lovely but the health club, is quite frankly dreadful. We have been for many years and we’re ok we got our swimming m and sauna but it is filthy. I’m not comparing to a spa hotel, this is awful. The staff are so nice and you don’t wNt to say to them but, I’ve tried for several visits, I struggled to use the shower. It’s a lovely hotel that has had so much love put into it but, right now, the leisure facilities are an embarrassment. And I love the place!!!!

The hotel is very nice and well presented. Stayed in a suite which was very nice, although as it is open plan, it wouldn't be everyone's choice of room options. WiFi was excellent, which was great as i was travelling for business.

Limited time options offered when trying to make a reservation for the restaurant, despite the restaurant being almost empty when i arrived at the allocated time slot and throughout the duration i was in the restaurant. It should be noted that the hotel is on the outskirts of Skipton, and a little to far for a quick stroll, but that is clear from the location on the map.

Our room looked out to a wall it was like we were in the basement. The food was ok but the chips were cold nobody asked if the food was ok while eating it Our room was dated

We enjoyed the view from our room, restaurant and bar. Staff very friendly especially the lady in the bar (Friday night 31/05/24) Good location, quite environment.

Had to queue to get into breakfast room, on arrival cutlery missing from the table, had to share milk with the next table as they had none, tea, coffee & toast did not arrive until after i had eaten my full breakfast, items not replaced at the breakfast bar, it was like faulty towers watching the manager trying to direct the staff who did there best in a chaotic environment. A simple solution could be a tea & coffee machine or dedicate the staff to a single role. everyone was waiting for tea, coffee & toast. Arrived around 1530 two staff on reception, departed 1015 one person on reception and yet another queue ?

Breakfast was excellent. Great choice and well presented. Didn't use the restuarant in the evening, though we did spend time in the bar (they had a compelling playlist of music which made us stay far longer than we should) which had a fairly priced selection. Staff were very friendly and helpful across the board.

We stayed in the studio suite at the top of the hotel. It's verging on 'dated' but was well catered for and clean. Be aware, as I should have figured out, being at the top of the hotel meant the windows were skylights rather than windows. Whilst the room was very well lit, there wasn't much of a view!

The room with the King-size bed was very spacious, ample room for a 2nd king-size bed as well as the existing 2 seater sofa. Plenty of cupboard & storage space which would have been excellent for a longer stay (a weeks exploration of the area?) for 2 people rather than my solo overnight stay. Breakfast was excellent in the garden room/orangery overlooking the canal & hills, a good choice of cold and hot dishes.

No type of air conditioning for the room, the summer/winter air system (?) was not working. Due to the unseasonally hot overnight conditions, I had to remove the duvet cover from the duvet and sleep under the cover alone, this was sufficient for a good nights sleep - could a cover sheet be provided as well as the duvet?

Restaurant overlooking canal was beautiful, buffet breakfast was excellent. The view of the canal and surrounding fields is very pretty and tranquil. We booked a canal facing room, so the view was stunning. Access to the leisure swimming pool next door to hotel was good. The pool was like the hotel, a little dated and need of modernisation, but was still very nice and added to our stay. Staff where nice, friendly, welcoming and overall faultless. Checking In and out was easy and they phoned a taxi for us to go into town with no problems what so ever.

The hotel was very dated and needed a few quid to update and renovate it. The room was okay but was in need of modernisation. All furniture and equipment were very dated, even the kettle and cups had an 90s feel to them. The room felt more like a 30 quid motel instead of a 180 pound a night up market treat.

I booked this for my elderly mother in law as she was visiting us in Skipton. She stays at the Rendezvous a couple of times a year, usually at Christmas. As usual , the reception staff were welcoming and the room was spotless. The bar staff were helpful and cheery. She usually gets a room overlooking the canal and the fields at the rear of the hotel , but this time she was looking out over the road. No problem with noise though. Can't comment on breakfast, as it was a room only booking , but they are usually very good. A nice overnight stay.

The one and only issue, and one that she had at Christmas also, is that she finds the shower tap impossible to use, so once again she had to go without a shower. It looks very nice, but it is a shiny torpedo shape and she finds it impossible to grip. A suggestion would be to change the taps in a few rooms for elderly visitors or maybe have some sort of adaptor available. Just a thought . Everything else was absolutely fine and she will be back at Christmas no doubt.