Holiday Inn Express Anchorage, an IHG Hotel

The location was good; there was a bus stop for going downtown or anywhere in Anchorage. The People Mover bus system in Anchorage works very well. Breakfast was typical Holiday Inn Express...good. They have a 24 hour shuttle which ran very promptly and efficiently. Overall, the hotel was a little expensive but everything is expensive in Anchorage. Still, a great stay and would recommend.

The beds were not as comfortable as I have had in other Holiday Inn Express locations, but they weren't too bad...just really too soft for me.

Staff was quite friendly. Pool was cold but that didn't make it unenjoyable! My fiancee and I loved swimming in it, it's very relaxing for your muscles as well as (and especially) sore joints. The decor brings me back to a simpler time, and I will grieve when it is replaced. There's an ATM inside, as well as 24 hr gift shop in the lobby. They really put forward a sense of security. For context, Anchorage has some drug and homeless issues, which has made the years after the COVID outbreak difficult for everyone involved. They require you to be a guest checked in or checking in in order to stay in the lobby, which is separated from outside by some somewhat sturdy looking walls and a small glass entry room. Speaking of glass, the view from the pool area is fantastic during winter. All the snow without all the cold is such a deep power trip that I cannot explain in one go. The cleaning staff was very polite. I've got somewhat of a figure, I won't say which one - and even if uncomfortable with it they simply worked to do their job. The morning breakfast is amazing! It runs 6-11 roundabout, and there's a pancake maker! Everything else was already so professional and impressive, and the pancake maker is just the cherry on top. (Complete with nearby jellies, butter, cream cheese in both plain and strawberry, and a syrup jar.) I was able to bring my fiancee breakfast in bed thanks to their complimentary breakfast. ❤️ 💜 Overall I feel this is a highly professional establishment, well worth a stay sometime!

The driveway was very barely levelled when we arrived. Thankfully my mobility disabled relative didn't need to stay, as he would've felt left out. The pool area shower is just a curtain attached to the pool area, and there is no lifeguard. Got verbally harassed by another guest, was underwhelmed with the staffs response, but in all fairness it could've been my standards being off as much as or moreso than theirs as the response was still quite thorough. The reason the pool was a salvageable, happy memory, is more so thanks to my wonderful and supportive fiancee who had been waiting for a chance to teach me self confidence. I wasn't sure how to feel about the staffs response which I may go into detail later (I remember very little as it has been an exhausting trip.)

The hotel was incredibly clean from the room and all throughout the facility. Super appreciated the lobby door being locked to outside peoples who didn't intend to pay to stay at the hotel because Anchorage has had some safety issues lately. Didn't use the shower so I'm not sure how that was, but I wouldn't be surprised if it was in top condition as well. The pool was in working condition which is always great to know. It almost had to have been warm - we didn't get a chance to use it. I bought this stay for my fiancee because he flew up to help me fly down to meet his family, and he was a huge fan of the place. Staff was very kind to us. This was a much needed change as other hotels we stayed had inhospitable staff.

There's not really anything to complain about here. The price was pretty reasonable for the time of year.

Convenient free airport shuttle that arrived in timely manner and the driver was super nice! The location close to the airport. Public transit (buses) available nearby (much more so than in other places in Anchorage besides downtown).

The breakfast was extremely poor (in terms of selection, availability, and quality) - but for 1 or 2 nights its bearable. The microwave in the room worked poorly (it works, but doesn't turn, so food heats up only in the center of the plate). The breakfast wafflemaker didn't work either. Again, for an airport stay for 1 night or so its OK.

This was a very convenient location, not far from the Anchorage airport. The staff was incredibly helpful, even volunteering to make up a bigger room for us because they thought we'd like that quiet part of the hotel better.

The breakfast. All that was available were microwave breakfast sandwiches, oatmeal packets, and yogurts -- all to take back to your room to heat and eat. I know this is due to COVID, but there really should be a note about this on the listing.

The breakfast had several hot and cold selections. Coffee, tea, and hot chocolate were available all the time, even at 3 A.M. when we hat to leave for the airport. They offer a FREE shuttle to the airport, too. It is a very short drive to downtown Anchorage. The room and the bathroom were large and very clean. Beds were comfortable. The lobby is warm and welcoming with a fireplace and seating area. We will stay here again when visiting Anchorage.

I thought breakfast was the highlight of our stay, even if sometimes we wouldn't make it to breakfast I loved it. I like that we have different options to eat and my son loved their food very much and he's a picky eater. I think I will always stay here anytime I can when I'm in Anchorage.

I wish that they gave me more toilet paper because there were 3 of us staying in the room most of the time and I had to call every other day for them to bring toilet paper. But the staff would bring us some right away and I love their fast service no matter how busy they could get.

It was very close to the airport which was great after a day of traveling. Room was standard but plenty of room for our luggage. Beds were very comfortable and clean. The breakfast was better than expected with hot choices as well as cereal, bagels and yogurt. Coffee was great!

It was very expensive but the best price we could find in the area.

Our room was clean and quiet. We had an extremely late check in, due to our flight schedule. W stayed until 15 minutes before the mandatory check out time, and took the shuttle back to the airport to finish I ur trip to our destination.

Not much, and not really bad. The bathroom in our room could use a little updating. It was clean, but the water faucet in the tub leaked, and the shower curtain rod had been scraped and was rusting.

Breakfast was good. Enjoyed the pool and jacuzzi. Hotel let us do a late check out. They stored our bags while we had most of the day to hang out downtown before our evening flight. Nice they had a shuttle to the airport.

Was a little disappointed they offered not shuttle service from the railroad station. We had to get a taxi to get to our hotel after our train trip.