A very pleasant stay. The staff were friendly and helpful and the room was nice, with a comfortable bed and huge bathroom. While the hotel is old/historic the hotel is old, it is well-maintained. Some people seem to think this is not the case, but if you're looking for a brand new place, then this isn't the best choice.

The hotel restaurant is something of an oddity. In the weekend breakfast isn't included. We wanted to have a snack after arrival at 9:30 pm and were told that the restaurant closes at 9pm on Friday night! There are no coffee making facilities in the rooms because, apparently, the restaurant forbids it. At more than $300 per night, I expect to have coffee facilities in the room and don't give a damn what the restaurant says about it!

The location is unbeatable. You’re in the heart of it all. Easy walk access to everything Carmel has to offer. Staff is very helpful and the restaurant downstairs is yummy! Beds are very comfortable.

Wasn’t a kid friendly hotel. No elevators so hard to take up bags and or stroller with kids. However staff has no problem helping. When they say check in at 4, be prepared to be waiting well past 4. Definitely was a busy weekend so can see where they took a while but didn’t like being rushed since we were apart of a wedding and late to rehearsal due to it being a later check in. Very beautiful lobby with old feel, but scared my little ones were going to break things. I’ll come back but just as an adult trip next time. Rooms are small.

Lovely big room in great location. Everything about it was excellent. We had unusually warm room due to being near the kitchens but they bought us two fans which made all the difference. The staff were lovely to deal with and we couldn’t recommend it highly enough.

Not the property but just as a warning, the car park was always full and we had to park on the street. That’s fine if you are out all day as it’s two hour max but make sure you don’t park the car the wrong way round like I did to make the boot more accesible to loading. In the 5 minutes it took to check out I got a $40 ticket for parking “against the flow of traffic”!! They seem super zealous in their little parking rules!

I loved the traditional feel to the place - quality! Small room but high ceiling with crown moulding, beveled mirrors, plantation blinds, lovely bedding and well appointed. I was with a group attending a wedding and I had the opportunity to view a number of rooms, so appreciated the ascetics of the entire property.

You can't beat the location but the parking was minimal. We relied on outside transportation so we would not lose our parking places in the lot provided.

Location is ideal. Staffs are friendly and helpful. Restaurant is good actually better than expected. Will consider stay again next time we visit Carmel.

Parking lot was full at the time we arrived (3:50pm Sunday). Had to carry suitcase up the stairs, didn't see the elevator. We booked 2 rooms but they were very far away from each other probably because the room types were different. The King suite we stayed in was in decent size, however there was street noise until 10:30pm.

Perfect Location in the main area of Carmel! Beautiful property with a nice restaurant and bar on site.

Not necessarily a negative response but just be aware that if you are arriving to the property late, the car park will most likely be full and parking in Carmel in general is very tricky. Still it is a major positive that the property has a private carpark so just ensure that you are able to benefit!

We liked the free parking, the hotel's location in the heart of downtown, and the various hotel entrances/exits on 3 different streets. We were in an upstairs room with a view (#27 - King Ocean View) and as it was a corner room we enjoyed having lots of windows. Lots of storage space for clothes (drawers, closet, hooks).

I was disappointed there was no free breakfast or even a voucher for discounted breakfast. The hotel staff told us when we checked in that we would have had to reserve directly through the hotel via phone (not via Booking.com, which we used) to get a breakfast discount and emphasized there are NO free breakfasts. Didn't see anything about this on the website ahead of time. Also, even though there was no housekeeping (towels/linens not changed during our stay) due to Covid policies, we were charged full price for the room without getting this service. Also the ice maker was broken so when we wanted ice we had to ask at the desk, then wait while someone would get it from the restaurant and give to us. Kind of tacky.

Location & customer service were impeccable. They have a private parking lot right next to the hotel, too.

We statyed in room 303, with a private entrance next to the resturant. Wonderful amenities and space! One drawback for heat-sensitive people, this room is WARM all the time. Opened the windows, put the AC on, and the room stayed warm the whole time. We will definitely request this room again, but will bring a fan from home :-)

quaint, clean, safe, professional, on-property restaurant. INCREDIBLE personalized care prior to arrival through their front desk pre-arrival texting. That service alone made me feel confident that I chose the right property, would have a great experience, and no regrets

honestly nothing I didn’t like. All properties in Carmel are aged, and yet Pine Inn protects the charm of tradition while maintaining high standards. She has aged very well, exceptiona

Location is the best of any hotel as it is right on the corner of Ocean (Main Street) and Monte Verde. Very elegant and classy lobby and restaurant. Staff were attentive and courteous. We stayed in room 12 on the second floor that had a pretty decent view of the ocean. Hand soap was the best clear glycerin soap I’ve ever used. I wanted to buy some when we left.

Down sides: the walls are paper thin in that room. We could hear every word coming from the room to the right and to the left of us. I felt uncomfortable knowing that Brock and Kinsey in room 11 both forgot their toothpaste. I was tempted to slip a toothpaste under their door. Karl and Janet in room 13 were likely from the mid west as I could make out their accents through the walls. I’m not being facetious. The overnight parking was great to the north of the street. Don’t park on the south side as pine sap will drop all over your car. It’s hard to get off.