We've stayed here several times. We love the location and the staff.

The hotel seems to be getting a bit run down. Not much maintenance.

No renovations, or construction. I understand that this is normal and happens. Just seems like every time I stay in the French Quarter the hotels are starting remodeling at 8 am. But not here though, the property was clean and exceptional staff and restaurant. Sometimes after your first day, you walk so much and it’s nice to be able to recoup and just relax on property

The immediate charge of 192.$ for incidentals Wasn’t aware, and usually it’s normal to put your card on file for any hotel room and sometimes I’ve seen it be a 50$ deposit, but the 192 kinda affected my budget for my stay in Nola, all though I did get it back 2 days later. I would have much preferred to have spent that cash in the city.

Chanterelle greeted us warmly even though we arrived hours before check-in. She found us the perfect room and we thoroughly enjoyed our stay. As much as we wanted to get up early to see New Orleans each day, we couldn’t drag ourselves out of bed. My kid slept until after noon one day! Honestly, I’ve never slept better. We loved the balcony, the elevator and the refreshing iced water in the lobby. The hotel is perfectly located with the best local bar across the street (Fahy’s). If you’re in town over a weekend, you can enjoy drinks from Joshua and live music.

Yes, the hotel could probably use a few updates, but it’s in the heart of New Orleans and sparkling clean so who cares? If you’re so finicky you can’t enjoy Maison Dupuy, you probably shouldn’t visit New Orleans. I’d return in a heartbeat and hope to have the opportunity to experience their incredible hospitality again.

The location and the staff

Some parts of the facility need updating - elevators are barely holding on, carpet is the room (418) is very old, and the room above had some sort of leak causing condensation in the shower and the carpet to be damp in the room.

The room was quiet and clean. Faced the rear north side. Hotel is pretty much located on the north side of the Quarter - close to Central East and West. No more than 15 minutes walk from anywhere in the Quarter. Close enough to enjoy all the action - but far enough away to be able to get some sleep.

One elevator was broken on my first day - repaired the next day. The ice machine did not work on my floor but I did find a working one on another floor. The car parking was expensive but it was on site and convenient. The restaurant has limited hours with a limited menu and was expensive for what was offered.

I liked the security and also ensuring when coming back to the hotel that the wristbands were checked, we felt safe. The few times I interacted with the staff everyone was wonderful, smiling, and willing to assist.

The room was warm. I did bring it to the attention of the front office to be looked at. It wasn't an urgent matter for us as we had a room with a balcony and was able to leave the door open to stay cool in which made it awesome!

The location was great! Staff was helpful and they have a baggage check if you check out sooner than you leave. The views from the 5th floor were amazing and they historic building was beautiful.

The elevators were a bit scary with how noisey and creaky they are.. The room didn't have a "do not disturb" door hang so the first morning we were woken up at 9am by house keeping continuously knocking until we got up to tell them we didn't need it. It wasn't the cleanest hotel. The rooms were fine but the elevators and lobby were noticeably dirty. The rooms had some dirt around the edges and the door knobs.

excellent location and decent sized rooms

rooms could have been cleaner, splashes up back of bathroom door and obvious not cleaned at edges and corners of room , outdoor pool was in serious need of a clean and basic general repairs required a lol over ( lift flooring, fountain etc) twice tried to explain to staff that they were charging us on two separate cards ( this being due to fact I booked using debit card but they insisted on having credit card for incidentals. reception staff not very friendly

The location was close to Bourbon but far enough away it was quiet. The beds were really comfortable. The room was clean. The hotel staff was really nice and helpful. The problem we had with air conditioner and my TV remote were addressed and fixed really fast. Also, my door had to be shut really hard and the deadbolt wouldn't latch. That was addressed very quickly as well. It was a great stay!!

The doors on the bathrooms. Just didn't want to stay closed. The concept is great.

Staff was really great, and there was some great jazz coming from the downstairs bistro every night. We decided to upgrade for a balcony room on Burgandy Street, and it was amazing to people watch, sip cocktails, and listen to the sounds of jazz from downstairs. Very walkable location.

We had some issues with the television and the sound never actually worked. We managed to hook up my personal bluetooth speaker to the TV, but otherwise we would have needed to call someone. WHICH, we couldn't call anyone from the room phone, because it was absolutely broken.