Rooms were very spacious and clean!

The gym was a little dark, run down and felt a little dirty. The TV's were ripped off the walls and the treadmills were sticky.

Location and view from the room on the harbor side cannot be beat. Room size is large and very nicely decorated. Front desk staff was very nice and helpful. Appreciated that the hotel is pet friendly.

Value. Only basic coffee/tea offered and not refilled on day 2 without requesting it. Refrigerator but no microwave. I agree with not changing sheets each day but did expect the room to be cleaned and serviced. But this is not their policy - you have to request service. For the cost I did not feel that the service and bath amenities were appropriate.

The location is perfect for those looking to be at the harbor. We stayed in a harbor view room and besides the fact that the view was partially obstructed by the top of the roof it was beautiful! The hot tub, pool and saunas in the locker rooms were AMAZING! They also have free yoga during the weekdays which was very nice! I wish they offered spa treatments.

They need to upgrade TVs to smart TVs, clean the baseboards in the bathrooms, repair structural damage in the ceilings of the pool area, and offer a reduced rate for parking. Parking was pretty expensive. For the harbor view rooms they should note the view may be obstructed by the roof and indicate which rooms have the full view of the harbor with no obstructions.

The hotel was reasonably priced for the area, and incredibly convenient to the Inner Harbor. My room was very clean and spacious, bed was comfortable, and it was quiet (other than an intermittent background hum that I think was the elevators moving up and down, as I was right next to them). I didn't interact much with staff, but they were very friendly and attentive when I did.

Parking was expensive. Everything was clean, but the couch in my room was very threadbare. My room was right next to the elevators, and while it wasn't loud, I could hear the machinery whirring often.

The hotel was gorgeous. The staff was very friendly and informative. Easy layout to navigate and had no issues with noise in the hallways or issues with the room. The view of the water was lovely as well. Loved the window with couch to watch the sunrise and the bed was very comfortable and room temperature was great! Also loved the overall space and size of the room.

I only had two areas that were good but not great for me. In 2024 I was disappointed that there was a lack of streaming capabilities for the TVs it’s something I’ve grown accustomed to when going to hotels to have a more personalized viewing experience in the room. Secondly and this may be an issue for some but not all but the shower did not get hot enough for me. Especially on a winter stay I would’ve loved a nice hot steamy shower but the water never got above warm at best. Not sure what can be done about that but it was a minor blip on my stay. Everything else was fantastic

The location is key. We walked to M&T stadium for a game. We walked across the street to two really great restaurants. The kids loved the pool while we enjoyed the hot tub. The staff was so friendly and helpful. Lots of night life around the harbor and adequate police presence to make us feel safe. The Aquarium was very interesting and much bigger than it looks, great for kids and adults ! This was not our first stay at the Royal Sonata and will not be our last.

Really the only thing I could say needed improvement is the cleanliness of the streets around the harbor. There was quite a bit of litter along the sidewalks and even in the water at the docks.

The room was wide and the bad was very comfortable. The bathroom was OK too. The position od the hotel is very convenient to visit the old harbour.

I was given a room with a broken heating system (in December!) and it took my a couple of days to convince the staff to isell someone to fix it (which didn't happen) and finally I obtained to switch to another room (which was perfectly OK with a functioning heating). So, at the end everything was fine, but the first night and day I was literally freezing!

The staff and their service was impeccable. I want to name a few amazing Sonesta staff members that made my one night stay unforgettable: Tony and Jose from valet, the very classy woman with the great hair at check in, and there was another woman that worked in the restaurant who had such a friendly personality. I will stay again just because they value customer service and it shows. I loved my harbor view king room. Very beautiful and clean.

The jacuzzi was too loud. It was like the motor was broken. I wanted to get into the pool but it was cloudy. For breakfast, I didn’t care for the eggs.

The staff was extremely friendly, especially Melody. The hotel was very pretty, located right in the heart of inner harbor which I really liked. It was clean as well. I chose a harbor view because the stay was already expensive so might as well go big! lol The pool was nice and hot tub as well. I was pleased.

I didn't like the fact I had to pay for parking. I never paid for parking at a hotel. Or at least give the visitors a discount. Second, the price was extremely high. I paid less for 3 days in Tampa & I had a balcony. Maybe it's just the city but it was definitely overpriced. This was the least expensive but other than the price, I was overall happy.

The room was beautiful, and the location was AMAZING. it was just a few steps from the inner harbor.

I was trying to gather information about the restaurant but was placed on hold for lengthy periods. I pressed the button for in-room dining and was promptly put on hold. When I pressed the button for guest services, I encountered the same issue. The QR code at the restaurant displayed inconsistent operating hours. As a result, we missed dinner that night. The information must be updated to reflect the correct closing hours.