Room was nice, my kids enjoyed it. What made this room not 100% for me was the fact that the iPad in the room did not work. Also the tv was not working or connecting with the streaming apps. This is a problem when traveling with tired children. The iPad issue was addressed after speaking with a staff member that delivered dinner to our room and sadly the tv never worked. Minor, but frustrating for the price and explaination to my children.

Better communication. Faster tv, faster Wi-Fi, faster streaming apps

The room service was outstanding. I needed a night away for myself and the staff was so friendly and kind, not to mention the food was delicious. The pool was very nice and relaxing, and very easily accessible. The room was so comfortable I could probably live in it. Thank you so much for your hospitality and for making me and my pup Leo feel welcome. I will definitely be back for another self care night very soon!

Beautiful property in a great location. Great staff service.

Rather low water pressure in the shower, sink and toilet will definitely bother some guests. Food served at the hotel restaurant was excellent, but my wife and I found it to be loud, not very much seating and the service could be better for a 4.5 star hotel.

We spent our wedding night at the hotel 33 years ago and returned for our anniversary. They upgraded our room to a large suite with a balcony overlooking the harbor. This was such an unexpected treat for us! They were responsive, warm, and welcoming in every possible way. A wonderful time!

Nothing really. They were very responsive when a piece of equipment was not working in our room and the staff came and fixed it right away. Great service.

The hotel is ideally suited on the waterfront for great views of the harbour. The room had an excellent view and was of good size and very clean. Its position means that many of the city's attractions are within walking distance.

Everything was so good it is hard to find any fault but one thing in the USA is that breakfast is based around eggs and I don' eat eggs!

the Boston Harbor Hotel was amazing and will definitely stay there again next time I visit Boston the property was beautiful and well maintained and would definitely recommend to anyone visiting Boston to stay at the Boston Harbor Hotel. the staff and everyone working there was accommodating and very friendly.

1.) Every single detail of this hotel is well planned, well programmed. I booked a normal room and what I got (without any upgrade) is almost a suite, with a separate living room. The view was not on the sea (I booked the simplest room category) but I really liked it: full view on the crowded skyscrapers of the financial district. 2.) Amazing quality of the soap and shower gel, among the best I ever got in a hotel. 3.) The restaurant Grill at the ground floor serves absolutely incredible dishes. simple, without any complicated sauce or construction, but fresh and genuine products are used for surprising every guest. 4.) The staff is extremely well trained and gentle 5.) I adore this hotel and I cannot wait to come. crack

- Price is high, should be 15% lower

Beautiful location close to many convenient stores. Harbor view is beautiful. Staff extremely friendly. Room service was very quick!

Only thing was the bathroom was a little tight and I prefer a bathroom with a tub.

The hotel is absolutely beautiful. The staff were pleasant and attentive. The room was patently luxurious. Views of the harbor and airport were stunning.

Nothing - everything was perfect.

The view and room were fabulous, but the the staff are the real gems. The staff are exceptional; from the doormen, the front desk, the housekeeping. The staff make this a five star experience.