The hotel was wonderful! Breakfast was amazing! The best we have ever eaten in a hotel. Our room was very comfortable and quiet.

When checking in we had issues with the breakfast vouchers. We had paid for breakfast to come with our stay and the one man was saying no it wasn’t even though I had all my emails with booking available for them to check. Finally the manager came over and said he would take care of it. We were given the vouchers however when checking out I thought to myself I better check and sure enough they tried to charge us for our breakfast . This was very upsetting to me to have to deal with this again. In the end it was finally taken care of.

Overall the hotel amenities were clean and in good shape, the pool area is very nice (though I didn't use it) and the staff helpful (for example, I ran out of toothpaste and they kindly provided some sachets). Location is great if you have a car, and manageable via uber ($10 to town, so still a big cost saving over 3 days vs staying downtown).

The rooms were clean but some fixtures/fittings were clearly of a lower standard, which is reasonable given a lower price chain. Less a function of the hotel than its visitors (largely wedding and bachelor parties) the common areas were often unclean - e.g. sick on floor of the lift, broken wine glass in lobby. That said, the staff were responsive and quick to clear things up, so did well. One main negative was there was no safe in the room.

For the most part it was clean, the pool area was super posh. The food was good, the coffee and flavored water were both very good. The location was great.

The carpet outside our room. That was dirty and needed to be vacuumed. We figured it would be done at some point but we stayed four days and it was never cleaned. The second floor overall needs an upgrade.

Nice location. Free parking. Beds were comfortable. Breakfast was included during our stay and we were able to order from a menu. Creme brûlée french toast or an omelette made to order are examples of some of the menu choices. The staff are very friendly and pleasant. They helped to make our visit great. Believe it was LaShonda who we saw most mornings at breakfast. She was wonderful. My daughter and I both enjoyed when she was working.

Hotel is a little older although updated some. A couple times we returned to our room after 4 and it hadn’t been cleaned. We had an excellent pool view but window was really dirty inside. We cleaned ourselves so we could enjoy the view. Elevators seldom vacuumed.

Hotel Indigo provided us with a phenomenal vacation experience! There are so many amenities at a very reasonable rate! The pool area is very upscale and relaxing! There is an in-house restaurant & bar, beautiful decor throughout, and the rooms are extremely clean and stunning! It is truly a unique experience that you can’t find at any of the other nearby hotels! If you want to stay in absolute LUXURY at affordable rates then please book your next stay at Hotel Indigo! This will be our go-to spot in Charleston from now on!

The only thing that would make this already FANTASTIC hotel even better would be the addition of a hot tub in the pool area.

so clean and convenient to all parts of Charleston

Two nitpicky things…this one is pretty valid but during rain TV service was out which is actually is when you need TV service so I would try to look into that. I believe it’s a dish/satellite service. The other is just a suggestion, if possible, add another dryer since the washer is 30 minutes in the dryer is 60 minutes it would be helpful to have a second dryer.

did not participate

We had dinner there, food overpriced and not good Spesifically, the steaks (ribeye) eas pricey $42. very tuff nd my daughter and I could not eat them. Ribeyes are suppose to be a tender cut

Breakfast was wonderful.

The bathroom in our room was not quite as clean as it should be. Perimeter and in corners and under the sink had hair and dust bunnies. Could use some improvement on cleanliness.

Breakfast was good but l prefer buffet style for price paid. Very helpful waitstaff

Lots of noise from hallway, greater efforts need to be made to control the late night returning partiers. They all of sudden just become loud and obnoxious in their floor hallway

The location couldn't be more perfect for our sightseeing trip with the family. The pool was awesome and breakfast was over the top! Everyone was super friendly and we just had the best time.

The temperature in the room was hard to figure out how to change. A bit humid but really that pales with everything else we enjoyed on our stay.