The breakfast was good and the location was great. Easy access to family members living in the area. Easy access to places and eateries from the motel. Housekeeping was good. It was nice to return each day to a clean room with linens replaced daily. House keepers were friendly and the front desk were courteous and helpful with questions we had. We would stay again.

The fact that booking.com doesn't give discounts to AARP and AAA members.

Convenient location. Cute. Really nice staff. Clean areas. My room was cleaned up so nicely daily. The breakfast area was very nice and clean!

It was very obvious, even though the room was non-smoking, the room had been smoked in. It smelled of stale smoke. The air conditioner rattled and the lights dimmed when it turned on. They definitely want to have the compressor looked at.

Good breakfast selection to choose from. Pool area was clean and inviting so we just sat and relaxed since the water was too cold. The chair in our room was uncomfortable but on our 2nd day all chairs in the hotel rooms were replaced. Great job. Staff was very friendly.

I thought the bed was very comfortable but some of the pillows were too squishy so could use replacement.

Breakfast was very good. We had never been to this area and the staff was very helpful as we navigated around the area, We were going to request adjoining rooms and they had already taken care of that prior to our arrival.

problem with two light bulbs, Towels not the best quality but for that motel - it was fine.

It was very clean! The breakfast was on point! The pool was very nice. The rooms themselves may not have been elaborate but cleanliness is more important to me than that. The WiFi was really a huge benefit as I was needing to be able to work on school stuff it was very dependable

Location and room were both great, beautiful Xmas decorations in lobby, staff very friendly, breakfast had a good variety however it did not taste all that great, after first day we went elsewhere for breakfast.

Breakfast had a good variety, however no one in my family of 5 were impressed with the taste of it, we went elsewhere after the first morning.

We like the location, and smoking room availability and Donna at the desk was very courteous! The price was also very affordable.

The microwave could use updated to a more user-friendly type. It was either "no nuke" or "nuclear hot." The HVAC unit in the room is too big for the area and kept short-cycling, causing excessive humidity in the room.

The lady at the front desk was very friendly and helpful. Room was clean.

I didn’t like the Booking.com experience. I requested a smoking room. The reservation confirmation noted it was a smoking room We did not receive a smoking room 😞

There was a nice variety for breakfast and actually the eggs were very good! Regarding the room setup and WiFi, I had an important zoom meeting while a guest and I appreciated the desk set up the separate couch and coffee table and the fact that I had fast internet while using 2 laptops and my phone!

Everything was fine for my one-night stay purposes

easy access to interstate highway 40. close enough to get to the GSMNP and Damascus Virginia.

the front desk manager told me to unhook my kayak trailer from my car, so that I wasn’t taking up spaces. when I put my trailer back on my hitch, my back popped, and I’ve been in pain ever since.