Our stay was wonderful. I looked at so many places that I thought it had a heated pool. lol it wasn't lol. shocking but it was fine. Close enough to everything we wanted to do. it was very clean. staff was so great.

The only thing we didn't like was the bed was hard. With the covers pulled up it was soft. when you pulled the covers down it was not so comfy. But we did sleep well. We just got up sore from the hardness.

LOVED the breakfast, pool, and staff!

very few, small cosmetic issues that should be repaired. In the bathroom wall paper coming off, mildew on the ceiling, and tub handle/water was messed up. carpets really need to be cleaned. over all experience was worth over looking these minor issues.

Breakfast was excellent, also location was good. The woman attending the breakfast area was excellent and very attentive to everything. Very kind of her making our little child all kind of stuff to make him smile and laugh.

2nd floor hallway smelled like smoking area

it’s super clean, the bed is comfortable. the pool was nice. the staff was super friendly and the free breakfast was delicious!! definitely recommend and would stay again

The breakfast was great. The beds were in good shape. The view and the area was wonderful. Its a busy area plus not far from everything.

We had a door broken on the cabinet the refrigerator was in. The bathroom door stayed cracked open because it seems to not be on correctly. The air conditioning was not working properly. The bathroom did not have proper exhaust. When you took a shower the whole room would smell and feel wet the rest of the day.

Like the option of not having daily room service. Like having a king size bed, couch, and refrigerator.

The bath tub shower switching mechanism was difficult to work (seemed a little old).

HOTEL AND STAFF WERE AMAZING!!! POOL AND FITNESS CENTER WERE EXACTLY WHAT WE NEEDED. BREAKFAST AND SNACK AVAILABILITY WERE EXCELLENT FOR OUR FAMILY.

EVERYTHING WAS GREAT!

Staff was sweet. Breakfast was good, waffles, cereals, eggs, no sausage but otherwise good and well stocked. Pool area was nice. There was a game room for kids to be lids. A small exercise area. A great gem.

They don’t clean rooms each day be default but they will if you ask, with no issues.

clean pool nice room good

room faced highway noisy, could hear plumbing in next room, could hear people in halls

Very clean, nice breakfast, and the pool area was leans d well maintained. My 9 year old REALLY enjoyed the pool.

No complaint. Was easy to find and in a great location with lots good places to eat and fuel up. Was only a short drive off the interstate so no big traffic jam to fight through like deep in Gatlinburg or Pigeon Forge?