Residence Inn by Marriott Orlando Downtown

The hotel was clean and modern. Breakfast was good with the typical options. Close to downtown and we rode scooters to Lake Eola. Easy access from I-4. We would definitely stay here again.

The water station in the lobby had very small water containers so they were always empty. The staff gave us water bottles. We try to save on plastic and bring our own refillable bottles/cups. I would recommend a larger water container. There were others who complained about this as well who had their own cups too.

The location was great to downtown activities. The noise from the street did not really bother us. The food was just okay. The coffee (I am a coffee drinker) was a little bitter and the eggs tasted powdered. The bacon do not serve. It was awful. It is not real. The bread, such as bagels, etc. was great. A little more variety.

The room we had was great but the sofa bed did not work and was not comfortable at all. Slept on the couch. Needs to be replaced.

Pretty much everything about this property was awesome. Staff were all welcoming, room was perfect, breakfast tasted good, everywhere was clean (even the parking garage) & some of our group even got to enjoy the indoor pool.

So if I had to get picky, the only negative was location. Downtown Orlando gets loud at night and on the top floor we heard a lot of city sounds through the night. Nothing the hotel can do about this.

The staff are the shining stars of this hotel. We had issue when we arrived in the middle of the night with our company card and they accommodated us until we could work it out. THEY WERE THE BEST!!

The room, although great, seemed to be a little different that what we expected. The room looked larger when we booked it and it also seemed to have to separate on suites.

The property was in a good location, it was clean and staff were very helpful

The booking states that the washing machine/dryer is available. please note that this is not available in the room that we booked. It is in a common cleaning area where you need to pay $2 each for the cleaner and the dryer

very clean and updated. room has a mini kitchen, great size bathroom and nice shower.

very close to main road and I-4. if you get a room that is facing the road vs facing the interior courtyard you can hear traffic and loud vehicles all hours of the night. I’m talking 2-3am can hear all the traffic outside.

The location, and Mr. Willington is the only good and professional staff there.

Most of the Staff are Latino, so they can't understand the English language in proper way, which Leads to issues and misunderstanding.

Breakfast included had limited healthy choice for vegans/vegetarians. Everyday It was the same menu. Although it was mentioned that gluten-free options were available upon request but when I asked was told there’s nothing available. There were no fruits or other healthy options. This is something that can be improved going forward.

The location is great. They have a gated covered parking for an additional 15 dollars fees. We had booked for the studio, and it was really great for a long stay with a desk, a comfy coach, and the kitchen is really well equipped.

Great location with an onsite parking garage - unfortunately the room being right on the road meant it was a little loud but that is to be expected given it's city location. Rooms were a great size and being pet friendly was an added plus. Extremely friendly and helpful staff that went out of their way to answer your questions.

Rooms could be noisey at night when cars were driving by.