Best Western Palm Beach Lakes

The property was priced within the range of what I wanted to spend. I was looking to be close to a specific venue and it was convenient to that. But when I got there I realized it was right off of 95 and very easy access to everything we did all week. The pool area was quite beautiful. It had a very calming feel and just was a pretty place to sit and have breakfast or take a swim.

The maintenance of the room I was in was not the best. There was a musty smell and a wet spot on the floor. Our room is cleaned every day. And we were left plenty of fresh towels on a daily basis.

The hotel was about a 15 minute drive from the airport and in a great location. Target was directly next door and there was mail across the street. You couldn’t want for anything because it was all within walking distance. Ask for a room with a pool view. Our 2nd night, we had dinner at Raindancer Steakhouse and it was absolutely delicious! Highly recommend if you’re looking for a delicious meal and wonderful ambience!!

The hotel only has two floors so there’s no elevator. Not a problem for most but my mom has bad knees so stairs are painstakingly slow for her. If I had known, I would’ve requested something on the ground floor. Still, I would definitely stay again.

This Best Western exceeded my expectations! The staff were great, courteous and friendly. I was able to check in early after my flight from Philadelphia. The hotel gives you a sense of relaxation and safety; the hotel gardens, pool and rooms reminded me of a Caribbean resort. Very Clean and well kept. Food and Shopping were within walking distance ( Next Door!) All in all a great hotel. I would definitely recommend and stay here again.

the only complaint I had were the lack of breakfast items! lol. I usually have a late breakfast so most items were gone by 8.30 am.

The room was perfect. It was located in front of the pool and the kids loved it. Ladarn was the front desk clerk that checked us in and she was very pleasant and accommodating. The morning breakfast was perfect for my nephew he loves waffles. The location of the hotel can't be beat. It is just off the interstate. Everything is in walking distance, shopping, eating, gas station. The hotel was clean and cared for. It has a nice family vibe. I will definitely be staying here again.

Actually there was nothing we didn't like. The kids loved it.

I was able to book the same day for a reasonable price.

The staff at check in was polite but not friendly. She briefly speak to us, we made a comment that we had been traveling for 14 hrs but she assigned a room on the second floor far away for the ladders and with no elevator building. We asked for a better acomodation but she said no with out even look at the system. We are not loud or messy people. Last time we stayed on the first building, it was a much better experience.

This property is very pretty and a good value. we enjoyed our stay

This motel was a really great place to stay. im gonna say a couple negatives, one being its located at a very busy intersection and its really noisy and hard to sleep. The property is nicely landscaped but there is random garbage around that could easily be kept clean and im unsure why they dont, a few times i picked garbage up my self but id almost have to get a sack and walk around to get it all.

Check in was nice and smooth. The hotel is located at a very convenient location across the street from the Palm Beach Mall Outlet and has excellent quantity of parking spots, nice complimentary breakfast (6:30am-9am), great size pool with one side having 7ft depth, beautiful resort aesthetic, and decent sized rooms. The AC was decent; not too loud and cooled the room nicely. The bathroom is a little on the smaller side but has great accommodations and consistent hot water! Wi-fi was definitely exceptional. And the staff here worked very hard during our stay with the price for the 4 nights at a remarkable $796! This was our first time vacationing in West Palm Beach and it was delightful! I highly recommend that you book with Best Western Hotel Resort!

The TV was kind of smaller than what I anticipated but worked well nonetheless and had a good variety of channels. The window had very minimum to no insulation against noise pollution. You could hear just about everything out of them from kids yelling by the pool, to cars revving engines or honking by the gas station across the street, and the sound of doors slamming shut in the AM. The beds had much to be desired. They weren't the comfiest to sleep on as sometimes I felt like I could feel the springs, and they made some squeak sounds when moving around. Pillows were fluffy and acceptable though!

The location and the staff. I enjoyed that this resort was next to Tanger Outlets and Target. I also enjoyed it was near a gas station that was selling Mango Frieza drinks and that also had a Hispanic style restaurant inside it that was selling lunch and dinner options. Overall we had a great time going to the beaches, relaxing and shopping like how we planned our vacation.

Breakfast could have had better options.

The check in process was smooth. The room was clean, and the location was close to our event.

I appreciate the fact that breakfast was offered. However, I felt that the quality was mediocre. The cocoa powder, pancakes and sausages lack flavor as if it was an off brand generic quality. Also, consider changing the carpet to tiles. It would help with the weird smell as well as potential allergies that people have. Besides, tiles are easy to clean. Just a thought.

Excellent location and friendly customer service. Rooms are simple and clean. Excellent variety at breakfast and restocked throughout breakfast time. Plenty of indoor and outdoor tables for breakfast. Beautiful gardens around pool and well maintained. Pool is clean and warm. Excellent shuttle service to and from airport. Target within walking distance right next door. Cable tv and internet work very well.