Homewood Suites By Hilton Ann Arbor0

Spacious suite with two beds and kitchen. Pool, parking available WiFi with no problems

The refrigerator was super noisy when it was turning on. Host should replace that one or repair

Massive well kept rooms for a great price. Nice staff. New feel.

I did not have anything negative happen during my stay.

Breakfast was delicious. The good thing is, they had many options in breakfast.

Friendly staff

The room was very nice and cozy.

I wished the pool had opened earlier.

Location was great. Easy in/out, easy to get downtown, plenty of parking. Staff was friendly. Room was spacious with small kitchen with dishes, dishwasher, microwave, 2 burner stove top, toaster. Full size fridge with freezer. Sitting area with large TV. Great location for a longer stay.

Bed was a bit too firm for my comfort. For a brand new build, it seems like they cut some corners as there was already quite a bit of wear and tear, our window leaked during a heavy rainfall, and there was what looked like mold in the pool area near the towel cart.

We liked the location to campus and the room with all its amenities

I didn't like the pubic hairs in shower from previous person and the mostly empty shampoo and conditioner bottles. Plus house keeping couldn't even change the empty shower gel container out but just left a bottle sitting in shower.

Breakfast n location n kitchen.

I didn't like that for my last 4 nights that the guests above me were making noise (sounded like moving furnitures around) from approximately 12 to 3 am. I called the lobby on night 2. It stopped then continued. I called night 3. The noise stopped when Front desk worker went to inform them to be quiet - then started a few minutes later till 3am. I called night 4. this time when the worker went to them, they stopped the noise by 1am.

Nothing about the stay was good. It was an awful experience. Staff was very rude and awkward. I had to wait for an hour before they decided to give me a room using their key as their system was down. They could have done this earlier. They greeted another family like they were friends, offered to get pizza for them. After I was in my room, a staff opened the door using a key card and then very awkwardly tried to explain himself. They then gave me a key card after .

The new rooms that Hilton has designed is awful, feels cold and uninviting, lighting is awful, feels cold and aloof. Staying there was a horrible experience. Carpets felt sticky, bed cover was very rough

wasn’t able to stay at the hotel because it was closed!

no one informed us that hotel was not open. Bookings took our reservation for a hotel that wasn’t open yet.