The Tuscany Powered by LuxUrban

Spacious room, very comfortable. Nice view of the city, great location, friendly staff. Walking distance to major attractions, restaurants, bars, shopping area and very well connected to public transport.

Phone and TV didn't work, and neither did the wi-fi on the last day. They also charged for storing luggage, it would have been nice if they offered it complimentary, given that the phone lines and TV connection didn't work. Also, the taxi service offered at the front desk was overpriced ($65 to Penn Station - which we refused, and ended up getting an Uber for $15).

We had read quite a few reviews for this property so knew what to expect. Our room on the 15th floor was extremely spacious and comfortable, a great view looking out to The Chrysler Building and surrounds, very quiet, very comfortable bed. Good bathroom facilities, very clean. Murray Hill is a lovely part of New York, a nice mix of residential and business, very close to Central Station and easy to get around, good selection of restaurants and cafes nearby from very inexpensive to luxury fine dining. We ended up having to stay an extra night due to a flight cancellation and they were very helpful and able to accomodate us at short notice.

We were a little perplexed as we had an espresso machine in the room, however no pods. Not sure if we had to purchase at reception. No tea making facilities and no cutlery. It was feeling a little tired, we chatted with the reception staff and were advised that the hotel is currently under a staged renovation, during our stay the foyer and reception were being renovated and the remainder of the hotel will be updated over the coming months, the renovation work did not interfere with our stay, except for the tv not working....honestly this was no big deal as we were here for work, we were just interested to have a look!

The staff at the Tuscany were very nice and accommodating throughout the stay. Friendly and courteous. There aren’t many amenities. Just the room is pretty much it. No coffee maker. No business lounge. Cable was out, and no phone in the room. They provided a fire stick for use while in the room. Room is VERY spacious. Not much of a view, but decent. Overall, was what I needed, however in comparison, I could have gone for a hotel with more brand recognition for the same price.

Location was excellent in Midtown, very little noise when in our room, Room was extremely spacious and kept clean, towel’s changed daily regardless of they were used or not.

On arrival found out there was no Tv channels working or phone lines connected to the room this is an ongoing problem , also no coffee making facilities.Although staff were helpful and suggested we get an Amazon fire stick if we had a heads up prior to arriving we would have taken one with us.

Very convenient location, friendly staff and a large room with a super comfy bed. Overall, it was a very comfortable and enjoyable stay.

A bit bare bones. No bottles of water in the mini-bar or hotwater kettle for coffee, fairly small closet, no in-room directory or other sort of traveler or hotel information, no dining facilities or room service.

The room was superb, the subway was nearby, and a lot was within walking distance. There were a lot a places to choose to eat at. I especially liked that Grand Central Terminal/market was so close to us.

No TV, No phone service, and no coffee. It seemed like everything was out of order. No good, if it wasn't for the location it would have been a terrible stay.

Spacious rooms excellent location comfortable sleep. The stuff and supervisor/manager we met on the day of arrival were excellent. Went extra mile to ensure we were happy with the rooms and conditions!

Hotel just re-opened due to previous flood issue so small areas can be improved such as TV, curtain pulls are rusty, hot water takes ages to come through. But I am confident they will make alright.

Large room for New York very well laid out. It was very comfortable and included a desk where I was able to work. The bed and linens were great. Most importantly, the front desk staff were friendly and engaging Icky, in particular, went out of her way to make sure that I was comfortable during my stay and greeted me warmly every time I saw her.

The air conditioning system was a little loud.

The location couldn't be better, right around the corner from Grand Central but away from all the hustle and bustle. The room was a great size, the bed was very comfortable. My room also had a lovely view of the Chrysler building.

I could hear noise from other rooms and the hallway sometimes. The room could have been more soundproof.

Size of the rooms was excellent. Bed and cleanliness was also very good. Bathrooms worked very well, they were very clean and modern.

The blinds didn´t work very well, they were old and looked very dirty. The carpet in the room seemed a bit dirty too.